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~isPartOf:"Journal of retailing and consumer services"
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The Human Touch in ODR : Trust...
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Consumer behaviour
227
Konsumentenverhalten
227
Emotion
155
Confidence
129
Vertrauen
129
Beziehungsmarketing
94
Relationship marketing
94
Online retailing
60
Online-Handel
60
Trust
57
Customer satisfaction
53
Kundenzufriedenheit
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Dienstleistungsqualität
42
Service quality
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Einzelhandel
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Retail trade
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Social Web
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Social web
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Brand management
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Markenführung
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Internet marketing
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Online-Marketing
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Brand image
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E-commerce
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Electronic Commerce
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Markenimage
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Emotions
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Satisfaction
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Viral marketing
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Virales Marketing
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Cognition
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Kognition
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Markenartikel
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Customer service
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Advertising effects
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Werbewirkung
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Septianto, Felix
6
Dhir, Amandeep
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Ladhari, Riadh
5
Lombart, Cindy
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Louis, Didier
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Kaur, Puneet
4
Kumar, Sushant
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Park, Jungkun
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Prentice, Catherine
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Souiden, Nizar
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Talwar, Shalini
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Thaichon, Park
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Chakraborty, Debarun
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Chebat, Jean-Charles
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Chiew, Tung Moi
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Dash, Ganesh
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Jebarajakirthy, Charles
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Konuk, Faruk Anıl
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Ngo, Liem Viet
3
Paul, Justin
3
Siddiqui, Aaliyah
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Siddiqui, Mujahid
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Sirieix, Lucie
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Surachartkumtonkun, Jiraporn
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Babin, Barry J.
2
Ben Yahia, Imene
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Borges, Adilson
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Casper Ferm, Lars-Erik
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Das, Manish
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Dwivedi, Yogesh Kumar
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Han, Xiaoyun
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Japutra, Arnold
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Jin, Byoungho
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Kim, Jiyoung
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Kim, Min-Seong
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Klaus, Philipp
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Lee, Daeho
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Journal of retailing and consumer services
Journal of business research : JBR
449
Journal of economic behavior & organization : JEBO
263
International journal of hospitality management
234
Journal of business ethics : JOBE
208
Discussion paper series / IZA
200
SpringerLink / Bücher
199
Working paper / National Bureau of Economic Research, Inc.
188
NBER working paper series
185
Games and economic behavior
181
CESifo working papers
172
OECD/G20 Base Erosion and Profit Shifting Project
165
Group decision and negotiation
161
NBER Working Paper
161
Journal of economic psychology : research in economic psychology and behavioral economics
156
Industrial marketing management : the international journal for industrial and high-tech firms
149
Discussion paper / Centre for Economic Policy Research
146
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
143
Tourism management : research, policies, practice
126
Economics letters
125
Working paper
124
Psychology & marketing
119
OECD/G20 base erosion and profit shifting project
110
IZA Discussion Paper
108
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
105
Management science : journal of the Institute for Operations Research and the Management Sciences
102
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
101
Academy of Management journal : AMJ
97
Journal of behavioral and experimental economics
91
Journal of economic theory
90
Journal of consumer research : JCR ; an interdisciplinary bimonthly
86
Cogent business & management
85
The service industries journal
85
Journal of travel and tourism marketing
82
Journal of business and psychology
80
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
79
International journal of contemporary hospitality management
79
CESifo Working Paper
77
The international journal of human resource management
77
Journal of hospitality marketing & management
76
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ECONIS (ZBW)
283
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1
Customer engagement and online reviews
Thakur, Rakhi
- In:
Journal of retailing and consumer services
41
(
2018
),
pp. 48-59
Persistent link: https://www.econbiz.de/10011808477
Saved in:
2
Building consumer loyalty through e-shopping experiences : the mediating role of emotions
Cachero-Martínez, Silvia
;
Vázquez Casielles, Rodolfo
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012502704
Saved in:
3
Emotion
and trust in virtual service assistant design for effective service recovery
Le, Hoang T. P. M.
;
Park, Jungkun
;
Lee, Sangwoo
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364045
Saved in:
4
Elucidating trust-building sources in social shopping : a consumer cognitive and emotional trust perspective
Wu, Wei
;
Wang, Sihang
;
Ding, Guanqi
;
Mo, Jinfei
- In:
Journal of retailing and consumer services
71
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014259289
Saved in:
5
Whether to trust chatbots : applying the event-related approach to understand consumers' emotional experiences in interactions with chatbots in e-commerce
Wang, Cuicui
;
Li, Yiyang
;
Fu, Weizhong
;
Jin, Jia
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014303157
Saved in:
6
The impact of online celebrity in livestreaming e-commerce on purchase intention from the perspective of emotional contagion
Meng, Lu
;
Duan, Shen
;
Zhao, Yijun
;
Lü, Kevin
;
Chen, Siyun
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012665999
Saved in:
7
Price image consequences
Lombart, Cindy
;
Louis, Didier
;
Labbé-Pinlon, Blandine
- In:
Journal of retailing and consumer services
28
(
2016
),
pp. 107-116
Persistent link: https://www.econbiz.de/10011434109
Saved in:
8
Sources of retailer personality : private brand perceptions
Lombart, Cindy
;
Louis, Didier
- In:
Journal of retailing and consumer services
28
(
2016
),
pp. 117-125
Persistent link: https://www.econbiz.de/10011434111
Saved in:
9
The interplay of counter-conformity motivation, social influence, and trust in customers' intention to adopt Internet banking services : the case of an emerging country
Chaouali, Walid
;
Ben Yahia, Imene
;
Souiden, Nizar
- In:
Journal of retailing and consumer services
28
(
2016
),
pp. 209-218
Persistent link: https://www.econbiz.de/10011434166
Saved in:
10
How perceived trust mediates merchant's intention to use a mobile wallet technology
Singh, Nidhi
;
Sinha, Neena
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012132166
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