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Willems, Kim; Verhulst, Nanouk; Gauquier, Laurens de; … - In: Journal of service management 34 (2023) 3, pp. 467-492

Persistent link: https://www.econbiz.de/10014338164

Odekerken-Schröder, Gaby; Mennens, Kars; Steins, Mark; … - In: Journal of service management 33 (2022) 2, pp. 246-292

Persistent link: https://www.econbiz.de/10012880726

Tu, Yangjun; Liu, Wei; Yang, Zhi - In: Journal of service management 34 (2023) 5, pp. 1038-1063

Persistent link: https://www.econbiz.de/10014456534

Paluch, Stefanie; Tuzovic, Sven; Holz, Heiko F.; Kies, … - In: Journal of service management 33 (2022) 2, pp. 363-388

Persistent link: https://www.econbiz.de/10012880731

Hong, Paul; Yang, Ma Ga; Dobrzykowski, David D. - In: Journal of service management 25 (2014) 5, pp. 699-723

Persistent link: https://www.econbiz.de/10010426044

Do, Khoa The; Gip, Huy; Guchait, Priyanko; Wang, Chen-Ya; … - In: Journal of service management 34 (2023) 3, pp. 433-466

Persistent link: https://www.econbiz.de/10014338160

De Keyser, Arne; Kunz, Werner H. - In: Journal of service management 33 (2022) 2, pp. 165-196

Persistent link: https://www.econbiz.de/10012880722

Schepers, Jeroen; Streukens, Sandra - In: Journal of service management 33 (2022) 2, pp. 197-209

Persistent link: https://www.econbiz.de/10012880723

Amelia, Amelia; Mathies, Christine; Patterson, Paul G. - In: Journal of service management 33 (2022) 2, pp. 321-341

Persistent link: https://www.econbiz.de/10012880728

Pitardi, Valentina; Wirtz, Jochen; Paluch, Stefanie; … - In: Journal of service management 33 (2022) 2, pp. 389-414

Persistent link: https://www.econbiz.de/10012880733