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2009 Naples Forum on Service....
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Betriebliche Wertschöpfung
2
Customer integration
2
Kundenintegration
2
Value creation
2
Ageing population
1
Balanced centricity
1
Betriebswirtschaftslehre
1
Bewertung
1
Beziehungsmarketing
1
Bibliometrics
1
Bibliometrie
1
Boundary objects
1
Boundary work
1
Business economics
1
Business network
1
Cognition
1
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Complex systems
1
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1
Customer/supplier roles
1
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1
Dienstleistungsmanagement
1
Dienstleistungsmarketing
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Großbritannien
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Gummesson, Evert
6
Mele, Cristina
4
Barile, Sergio
2
Ng, Irene
2
Polese, Francesco
2
Russo Spena, Tiziana
2
Saviano, Marialuisa
2
Badinelli, Ralph
1
Badinelli, Ralph D.
1
Díaz-Méndez, Mantserrat
1
Díaz-Méndez, Montserrat
1
Friman, Margareta
1
Grönroos, Christian
1
Grönroos, Evert
1
Gustafsson, Anders
1
Heinonen, Kristina
1
Högström, Claes
1
Jaakkola, Elina
1
Kuusela, Hannu
1
Marzullo, MariaLuisa
1
Nauta, Primiano Di
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Närvänen, Elina
1
Radnor, Zoe
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Ruggiero, Andrea
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Naples Forum on Service <2, 2011, Capri>
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Journal of service management
Journal of Service Management
13
The journal of business & industrial marketing
10
Journal of Business & Industrial Marketing
8
jbm - Journal of Business Market Management
8
International journal of quality and service sciences
7
European Journal of Marketing
6
European journal of marketing : EJM
6
Journal of Service Theory and Practice
6
Journal of business market management : JBM
6
Journal of business research : JBR
6
Marketing theory
6
Industrial marketing management : the international journal for industrial and high-tech firms
5
Innovating in practice : perspectives and experiences
5
International Journal of Quality and Service Sciences
5
Journal of the Academy of Marketing Science
5
Managing service quality : MSQ ; an international journal
5
Journal of service theory and practice : JSTP
4
MERCATI E COMPETITIVITÀ
4
The TQM journal : the international review of organizational improvement
4
Journal of Services Marketing
3
Journal of customer behaviour
3
Service Science
3
The TQM Journal
3
Die Betriebswirtschaft : DBW
2
International Journal of Contemporary Hospitality Management
2
International journal of quality & reliability management
2
Italian journal of marketing : ITJM
2
Journal of business market management : jbm
2
Journal of macromarketing
2
Journal of retailing and consumer services
2
Journal of service theory and practice
2
Management Decision
2
Management decision : MD
2
Piccola impresa
2
Qualitative research in organizations and management : an international journal
2
Springer eBook Collection / Business and Management
2
SpringerLink / Bücher
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The TQM Magazine
2
The journal of services marketing
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ECONIS (ZBW)
8
OLC EcoSci
4
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1
"Five Co-s" in innovating : a practice-based view
Russo Spena, Tiziana
;
Mele, Cristina
- In:
Journal of service management
23
(
2012
)
4
,
pp. 527-553
Persistent link: https://www.econbiz.de/10009619536
Saved in:
2
Developing service research : paving the way to transdisciplinary research
Gustafsson, Anders
;
Högström, Claes
;
Radnor, Zoe
; …
- In:
Journal of service management
27
(
2016
)
1
,
pp. 9-20
Persistent link: https://www.econbiz.de/10011481990
Saved in:
3
Boundary work in value co-creation practices : the mediating role of cognitive assistants
Mele, Cristina
;
Russo Spena, Tiziana
;
Marzullo, MariaLuisa
- In:
Journal of service management
33
(
2022
)
2
,
pp. 342-362
Persistent link: https://www.econbiz.de/10012880729
Saved in:
4
"Five Co-s" in innovating: a practice-based view
Russo-Spena, Tiziana
;
Mele, Cristina
- In:
Journal of service management
23
(
2012
)
4
,
pp. 527-554
Persistent link: https://www.econbiz.de/10009998595
Saved in:
5
Viable service systems and decision making in service management
Badinelli, Ralph D.
;
Barile, Sergio
;
Ng, Irene
;
Polese, …
- In:
Journal of service management
23
(
2012
)
4
,
pp. 498-526
Persistent link: https://www.econbiz.de/10009619537
Saved in:
6
Viable service systems and decision making in service management
Badinelli, Ralph
;
Barile, Sergio
;
Ng, Irene
;
Polese, …
- In:
Journal of service management
23
(
2012
)
4
,
pp. 498-527
Persistent link: https://www.econbiz.de/10009998594
Saved in:
7
Value co-creation and university teaching quality : consequences for the European Higher Education Area (EHEA)
Díaz-Méndez, Mantserrat
;
Gummesson, Evert
- In:
Journal of service management
23
(
2012
)
4
,
pp. 571-592
Persistent link: https://www.econbiz.de/10009619533
Saved in:
8
The emergence of the new service marketing : Nordic School perspectives
Gummesson, Evert
;
Grönroos, Evert
- In:
Journal of service management
23
(
2012
)
4
,
pp. 479-497
Persistent link: https://www.econbiz.de/10009619539
Saved in:
9
The Naples Forum on Service : what's ahead in service?
Gummesson, Evert
(
contributor
)
-
2012
Persistent link: https://www.econbiz.de/10009619544
Saved in:
10
Reinventing marketing strategy by recasting supplier/customer roles
Gummesson, Evert
;
Kuusela, Hannu
;
Närvänen, Elina
- In:
Journal of service management
25
(
2014
)
2
,
pp. 228-240
Persistent link: https://www.econbiz.de/10010343478
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