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~isPartOf:"Journal of service management"
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Journal of service management
International journal of hospitality management
56
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
14
Tourism management : research, policies, practice
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Tourism economics : the business and finance of tourism and recreation
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International Journal of Contemporary Hospitality Management
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International journal of contemporary hospitality management
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The journal of services marketing
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Handbook of contemporary behavioral economics : foundations and developments
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Journal of Service Management
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Journal of Services Marketing
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A framework for evaluating the customer wait experience
McGuire, Kelly A.
;
Kimes, Sheryl E.
;
Lynn, Michael
; …
- In:
Journal of service management
21
(
2010
)
3
,
pp. 269-290
Persistent link: https://www.econbiz.de/10003993784
Saved in:
2
A framework for evaluating the customer wait experience
McGuire, Kelly A.
;
Kimes, Sheryl E.
;
Lynn, Michael
; …
- In:
Journal of service management
21
(
2010
)
3
,
pp. 269-291
Persistent link: https://www.econbiz.de/10008426066
Saved in:
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