Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of service management"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Successful industrial service...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Services
59
Dienstleistungssektor
58
Service industry
58
Dienstleistung
57
Dienstleistungsqualität
35
Service quality
35
Beziehungsmarketing
24
Bundling strategy
24
Leistungsbündel
24
Relationship marketing
24
Innovation
22
Consumer behaviour
17
Customer integration
17
Konsumentenverhalten
17
Kundenintegration
17
Dienstleistungsmanagement
16
Service innovation
16
Service management
16
Customer satisfaction
15
Kundenzufriedenheit
15
Betriebliche Wertschöpfung
14
Value creation
14
Business services
13
Customer service
13
Kundenservice
13
Unternehmensdienstleistung
13
Industrie
10
Manufacturing industries
10
Lieferantenmanagement
9
Supplier relationship management
9
Customer experience
8
Dienstleistungsmarketing
8
Innovation management
8
Innovationsmanagement
8
Services marketing
8
Dienstleistungsinnovation
7
Robot
7
Roboter
7
Service-Dominant Logic
7
Service-dominant logic
7
more ...
less ...
Online availability
All
Undetermined
44
Free
5
Type of publication
All
Article
111
Book / Working Paper
5
Type of publication (narrower categories)
All
Article in journal
116
Aufsatz in Zeitschrift
116
Collection of articles of several authors
6
Sammelwerk
6
Case study
5
Fallstudie
5
Conference proceedings
1
Konferenzschrift
1
more ...
less ...
Language
All
English
116
Author
All
Edvardsson, Bo
8
Gebauer, Heiko
6
Jaakkola, Elina
6
Witell, Lars
6
Gustafsson, Anders
4
McColl-Kennedy, Janet R.
4
Reynoso, Javier
4
Bowen, David E.
3
Brown, Stephen Walter
3
Helkkula, Anu
3
Kowalkowski, Christian
3
Parasuraman, A.
3
Riel, Allard C. R. van
3
Valtakoski, Aku
3
Wirtz, Jochen
3
Birgelen, Marcel van
2
Burton, Jamie
2
Chase, Richard B.
2
Cheung, Lilliemay
2
Fischer, Thomas
2
Fleisch, Elgar
2
Gleich, Ronald
2
Gremler, Dwayne D.
2
Grönroos, Christian
2
Hammedi, Wafa
2
Hypko, Phillipp
2
Kindström, Daniel
2
Kristensson, Per
2
Mahr, Dominik
2
Meiren, Thomas
2
Nordin, Fredrik
2
Odekerken-Schröder, Gaby
2
Paluch, Stefanie
2
Raddats, Chris
2
Schäfer, Adrienne
2
Sebastiani, Roberta
2
Streukens, Sandra
2
Tilebein, Meike
2
Tronvoll, Bård
2
Tuzovic, Sven
2
more ...
less ...
Institution
All
QUIS <11, 2009, Wolfsburg>
1
Published in...
All
Journal of service management
International journal of production research
677
International journal of production economics
636
NBER working paper series
621
NBER Working Paper
520
Working paper / National Bureau of Economic Research, Inc.
515
European journal of operational research : EJOR
494
SpringerLink / Bücher
390
Journal of revenue and pricing management
353
Discussion paper / Centre for Economic Policy Research
342
Journal of business research : JBR
334
The service industries journal
328
Ifo Schnelldienst
325
Management science : journal of the Institute for Operations Research and the Management Sciences
325
Applied economics
324
Discussion paper
271
Industrial marketing management : the international journal for industrial and high-tech firms
259
Working paper
254
International journal of industrial organization
253
Economics letters
250
Energy economics
240
CESifo working papers
203
Discussion paper series / IZA
190
Technological forecasting & social change : an international journal
180
Ifo-Schnelldienst
177
International journal of productivity and quality management : IJPQM
168
Journal of retailing and consumer services
164
Discussion papers / CEPR
162
Policy research working paper : WPS
156
The American economic review
156
RIETI discussion paper series
155
Manufacturing & service operations management : M & SOM
149
ifo Dresden berichtet
145
The journal of industrial economics
142
Transportation research / E : an international journal
139
Europäische Hochschulschriften / 5
138
IZA Discussion Paper
136
Applied economics letters
135
Managerial and decision economics : MDE ; the international journal of research and progress in management economics
135
Production and operations management : an international journal of the Production and Operations Management Society
133
Operations research
132
more ...
less ...
Source
All
ECONIS (ZBW)
116
Showing
1
-
10
of
116
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Service productisation : systematising and defining an offering
Harkonen, Janne
;
Tolonen, Arto
;
Haapasalo, Harri
- In:
Journal of service management
28
(
2017
)
5
,
pp. 936-971
Persistent link: https://www.econbiz.de/10011801843
Saved in:
2
Resource configurations for
services
success in manufacturing companies
Raddats, Chris
;
Burton, Jamie
;
Ashman, Rachel
- In:
Journal of service management
26
(
2015
)
1
,
pp. 97-116
Persistent link: https://www.econbiz.de/10010504627
Saved in:
3
Service infusion in manufacturing industries
Gustafsson, Anders
(
contributor
)
-
2010
Persistent link: https://www.econbiz.de/10008749749
Saved in:
4
Competing in business-to-business sectors through pay-per-use
services
Gebauer, Heiko
;
Haldimann, Marella
;
Saul, Caroline Jennings
- In:
Journal of service management
28
(
2017
)
5
,
pp. 914-935
Persistent link: https://www.econbiz.de/10011801831
Saved in:
5
Exploring the alignment between service strategy and service innovation
Lightfoot, Howard
;
Gebauer, Heiko
- In:
Journal of service management
22
(
2011
)
5
,
pp. 664-683
Persistent link: https://www.econbiz.de/10009406382
Saved in:
6
Co-creating service experience
Jaakkola, Elina
(
contributor
)
-
2015
Persistent link: https://www.econbiz.de/10011401228
Saved in:
7
Co-creating service experience practices
McColl-Kennedy, Janet R.
;
Cheung, Lilliemay
;
Ferrier, …
- In:
Journal of service management
26
(
2015
)
2
,
pp. 249-275
Persistent link: https://www.econbiz.de/10011401339
Saved in:
8
Innovative service perspectives
Strandvik, Tore Martin
(
contributor
)
-
2013
Persistent link: https://www.econbiz.de/10010196058
Saved in:
9
Accessing resources for service innovation : the critical role of network relationships
Rusanen, Helena
;
Halinen, Aino
;
Jaakkola, Elina
- In:
Journal of service management
25
(
2014
)
1
,
pp. 2-29
Persistent link: https://www.econbiz.de/10010260121
Saved in:
10
Setting the stage for service experience : design strategies for functional
services
Beltagui, Ahmad
;
Candi, Marina
;
Riedel, Johann
- In:
Journal of service management
27
(
2016
)
5
,
pp. 751-772
Persistent link: https://www.econbiz.de/10011553130
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
