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Journal of service management
Journal of Service Management
4
Journal of business research : JBR
3
Journal of Services Marketing
2
Journal of service research : JSR
2
Marketing Weiterdenken : Zukunftspfade für eine marktorientierte Unternehmensführung
2
Mobility in a globalised world : [economics, engineering, informatics, logistics, urban planning ; the conference "Mobility in a Globalised World" took place in Iserlohn, Germany, on September 14th -15th, 2011]
2
A Research Agenda for Service Marketing
1
Applied marketing science / Angewandte Marketingforschung
1
Consumption, Production, and Entrepreneurship in the Time of Coronavirus : A Business Perspective of the Pandemic
1
Contemporary Trends in Marketing : Problems, Processes and Prospects
1
Gabler Research / Applied Marketing Science / Angewandte Marketingforschung
1
Geschäftsmodelle - Wertschöpfung - Transformation
1
Gestaltung des Wandels im Dienstleistungsmanagement : Band 2: Kundenperspektive – Anbieterperspektive – Mitarbeiterperspektive
1
Innovationserfolg : Management und Ressourcen systematisch gestalten
1
International journal of hospitality management
1
Journal of Service Theory and Practice
1
Journal of service research
1
Marketing von Solutions : innovative Ansätze und Best Practices
1
Methoden - Potenziale - Einsatzfelder
1
Organizational dynamics : a quarterly review of organizational behavior for professional managers
1
Proceedings / First International Symposium on Services Science (ISSS'09) : March 23 - 25, 2009, Leipzig, Germany ; [part of the multiconference SABRE]
1
Psychology & Marketing
1
Psychology & marketing
1
Research handbook on services management
1
Schmalenbach business review : sbr
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SpringerLink / Bücher
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Tourism management : research, policies, practice
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Customer expectations of remote maintenance services in the medical equipment industry
Paluch, Stefanie
- In:
Journal of service management
25
(
2014
)
5
,
pp. 639-653
Persistent link: https://www.econbiz.de/10010426056
Saved in:
2
"My colleague is a robot" : exploring frontline employees' willingness to work with collaborative service robots
Paluch, Stefanie
;
Tuzovic, Sven
;
Holz, Heiko F.
;
Kies, …
- In:
Journal of service management
33
(
2022
)
2
,
pp. 363-388
Persistent link: https://www.econbiz.de/10012880731
Saved in:
3
Service robots, agency and embarrassing service encounters
Pitardi, Valentina
;
Wirtz, Jochen
;
Paluch, Stefanie
; …
- In:
Journal of service management
33
(
2022
)
2
,
pp. 389-414
Persistent link: https://www.econbiz.de/10012880733
Saved in:
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