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A Maslow's hierarchy of needs analysis of social networking services continuance
Cao, Huanhuan; Jiang, Jinhu; Oh, Lih-bin; Li, Hao; … - In: Journal of service management 24 (2013) 2, pp. 170-190
Persistent link: https://www.econbiz.de/10009742799
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Internationalization and international service management
Ndubisi, Nelson Oly (ed.); Nataraajan, Rajan (ed.) - 2015
Persistent link: https://www.econbiz.de/10011416701
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Global business services : increasing specialization and integration of the world economy as drivers of economic growth
Wirtz, Jochen; Tuzovic, Sven; Ehret, Michael - In: Journal of service management 26 (2015) 4, pp. 565-587
Persistent link: https://www.econbiz.de/10011416711
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Linking service design to value creation and service research
Andreassen, Tor Wallin; Kristensson, Per; Lervik-Olsen, Line - In: Journal of service management 27 (2016) 1, pp. 21-29
Persistent link: https://www.econbiz.de/10011482091
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Reflections on context in service research
Voss, Christopher A.; Perks, Helen; Sousa, Rui; Witell, Lars - In: Journal of service management 27 (2016) 1, pp. 30-36
Persistent link: https://www.econbiz.de/10011482107
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Service appropriation : how do customers make the service their own?
Mifsud, Matthieu; Cases, Anne-Sophie; N'Goala, Gilles - In: Journal of service management 26 (2015) 5, pp. 706-725
Persistent link: https://www.econbiz.de/10011503550
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Does one size fit all? : new service development across different types of services
Jaakkola, Elina; Meiren, Thomas; Witell, Lars; … - In: Journal of service management 28 (2017) 2, pp. 329-347
Persistent link: https://www.econbiz.de/10011704067
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The influence of platform service innovation on value co-creation activities and the network effect
Fu, Wenhui; Wang, Qiang; Zhao, Xiande - In: Journal of service management 28 (2017) 2, pp. 348-388
Persistent link: https://www.econbiz.de/10011704069
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To give or not to give professional services to non-paying clients ; Professionals' giving backstory
McColl-Kennedy, Janet R.; Patterson, Paul G.; Brady, … - In: Journal of service management 26 (2015) 3, pp. 426-459
Persistent link: https://www.econbiz.de/10011389031
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Productization of knowledge-intensive services : enabling knowledge sharing and cross-unit collaboration
Valtakoski, Aku; Järvi, Katriina - In: Journal of service management 27 (2016) 3, pp. 360-390
Persistent link: https://www.econbiz.de/10011583579