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~isPartOf:"Journal of service management"
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Betriebliche Wertschöpfung
35
Value creation
35
Customer integration
21
Kundenintegration
21
Beziehungsmarketing
14
Relationship marketing
14
Value co-creation
14
Dienstleistungsqualität
13
Service quality
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Service-Dominant Logic
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Service-dominant logic
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Customer value
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Kundenwert
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Edvardsson, Bo
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Grönroos, Christian
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Helkkula, Anu
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Beirão, Gabriela
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Fisk, Raymond P.
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Mele, Cristina
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Russo Spena, Tiziana
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Aal, Kotaiba
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Andreassen, Tor Wallin
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Elg, Mattias
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Ferrier, Elizabeth
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Journal of service management
Journal of business research : JBR
205
SpringerLink / Bücher
149
Industrial marketing management : the international journal for industrial and high-tech firms
147
Technological forecasting & social change : an international journal
92
Springer eBook Collection
64
World Bank E-Library Archive
62
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
61
International journal of value chain management : IJVCM
58
The journal of business & industrial marketing
48
Strategic management journal
47
International journal of production economics
46
Journal of business ethics : JOBE
45
Journal of retailing and consumer services
45
IFPRI discussion paper
43
Competition & change : the journal of global business and political economy
40
Journal of creating value
40
Policy research working paper : WPS
39
Working paper
38
ERIA discussion paper series
37
International journal of production research
37
The world economy : the leading journal on international economic relations
37
Food policy : economics planning and politics of food and agriculture
36
IDE discussion papers
35
World Bank Policy Research Working Paper
35
The service industries journal
34
Business strategy and the environment
33
California management review
33
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
32
Marketing theory
32
NBER working paper series
32
Working papers / ADB Institute
31
Journal of strategic marketing
30
CESifo working papers
29
The European journal of development research : journal of the European Association of Development Research and Training Institutes (EADI)
29
The journal of services marketing
29
Gabler Edition Wissenschaft
28
NBER Working Paper
28
Structural change and economic dynamics : SC+ED
28
Journal of international management
27
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ECONIS (ZBW)
35
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1
Linking service design to value creation and service research
Andreassen, Tor Wallin
;
Kristensson, Per
;
Lervik-Olsen, Line
- In:
Journal of service management
27
(
2016
)
1
,
pp. 21-29
Persistent link: https://www.econbiz.de/10011482091
Saved in:
2
Toward a service ecosystem perspective at the base of the pyramid
Letaifa, Soumaya Ben
;
Reynoso, Javier
- In:
Journal of service management
26
(
2015
)
5
,
pp. 684-705
Persistent link: https://www.econbiz.de/10011503547
Saved in:
3
Value cocreation in service ecosystems : investigating health care at the micro, meso, and macro levels
Beirão, Gabriela
;
Patrício, Lia
;
Fisk, Raymond P.
- In:
Journal of service management
28
(
2017
)
2
,
pp. 227-249
Persistent link: https://www.econbiz.de/10011704032
Saved in:
4
The role of staff engagement in facilitating staff-led value co-creation
Merrilees, Bill
;
Miller, Dale
;
Yakimova, Raisa
- In:
Journal of service management
28
(
2017
)
2
,
pp. 250-264
Persistent link: https://www.econbiz.de/10011704036
Saved in:
5
The influence of platform service innovation on value co-creation activities and the network effect
Fu, Wenhui
;
Wang, Qiang
;
Zhao, Xiande
- In:
Journal of service management
28
(
2017
)
2
,
pp. 348-388
Persistent link: https://www.econbiz.de/10011704069
Saved in:
6
Coordinatiing online health communities for cognitive and affective value creation
Van Oerle, Sarah
;
Mahr, Dominik
;
Lievens, Annouk
- In:
Journal of service management
27
(
2016
)
4
,
pp. 481-506
Persistent link: https://www.econbiz.de/10011563644
Saved in:
7
Innovation in service ecosystems : an empirical study of the integration of values, brands, service systems and experience rooms
Aal, Kotaiba
;
Di Pietro, Laura
;
Edvardsson, Bo
;
Renzi, …
- In:
Journal of service management
27
(
2016
)
4
,
pp. 619-651
Persistent link: https://www.econbiz.de/10011563721
Saved in:
8
Customer experience from a self-service system perspective
Åkesson, Maria
;
Edvardsson, Bo
;
Tronvoll, Bård
- In:
Journal of service management
25
(
2014
)
5
,
pp. 677-698
Persistent link: https://www.econbiz.de/10010426047
Saved in:
9
Does communicating the customer's resource integrating role improve or diminish value proposition effectiveness?
Leroi-Werelds, Sara
;
Streukens, Sandra
;
Van …
- In:
Journal of service management
28
(
2017
)
4
,
pp. 618-639
Persistent link: https://www.econbiz.de/10011731212
Saved in:
10
The impact of service bundles on the mechanism through which functional value and price value affect WOM intent
Ranaweera, Chatura
;
Karjaluoto, Heikki
- In:
Journal of service management
28
(
2017
)
4
,
pp. 707-723
Persistent link: https://www.econbiz.de/10011731222
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