Narrow search
Showing 1 - 6 of 6
Cover Image
Service-sales ambidexterity : evidence, practice, and opportunities for future research
Ruyter, Ko de; Keeling, Debbie Isobel; Yu, Ting - In: Journal of service research 23 (2020) 1, pp. 13-21
Persistent link: https://www.econbiz.de/10012183571
Cover Image
Tangible service automation : decomposing the technology-enabled engagement process (TEEP) for augmented reality
Heller, Jonas; Chylinski, Mathew; Ruyter, Ko de; … - In: Journal of service research 24 (2021) 1, pp. 84-103
Persistent link: https://www.econbiz.de/10012426764
Cover Image
Writing for impact in service research
Gonsalves, Chahna; Ludwig, Stephan; Ruyter, Ko de; … - In: Journal of service research 24 (2021) 4, pp. 480-499
Persistent link: https://www.econbiz.de/10012662580
Cover Image
A systematic and visual overview of 25 years of the Journal of Service Research : the journey continues
Wetzels, Martin; Grewal, Dhruv; Wetzels, Ruud - In: Journal of service research 26 (2023) 4, pp. 479-492
Persistent link: https://www.econbiz.de/10014580286
Cover Image
Moving service research forward
Huang, Ming-Hui; Malthouse, Edward; Noble, Stephanie; … - In: Journal of service research 24 (2021) 4, pp. 459-461
Persistent link: https://www.econbiz.de/10012662578
Cover Image
Toward multisensory customer experiences : a cross-disciplinary bibliometric review and future research directions
Stead, Susan; Wetzels, Ruud; Wetzels, Martin; … - In: Journal of service research 25 (2022) 3, pp. 440-459
Persistent link: https://www.econbiz.de/10013395979