//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of service research"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Service Blueprinting: A Practi...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Consumer behaviour
3
Dienstleistung
3
Dienstleistungssektor
3
Konsumentenverhalten
3
Service industry
3
Services
3
transformative service research
3
Beziehungsmarketing
2
Customer satisfaction
2
Dienstleistungsqualität
2
Kundenzufriedenheit
2
Relationship marketing
2
Service quality
2
machine learning
2
service research priorities
2
stakeholders
2
Customer service
1
Dienstleistungsmarketing
1
Environment
1
Kundenservice
1
Nachhaltige Entwicklung
1
Services marketing
1
Stakeholder
1
Sustainable development
1
Umwelt
1
contextualization
1
customer experience
1
customer journey
1
customer proactivity
1
customer work
1
disadvantaged consumers and communities
1
expert services
1
frontline service employees
1
platforms
1
service ecosystems
1
service operations
1
service technology
1
more ...
less ...
Online availability
All
Undetermined
2
Free
1
Type of publication
All
Article
3
Type of publication (narrower categories)
All
Article in journal
3
Aufsatz in Zeitschrift
3
Language
All
English
3
Author
All
Ostrom, Amy L.
3
Field, Joy M.
2
Fotheringham, Darima
2
Gustafsson, Anders
2
Huang, Ming-Hui
2
Lemon, Katherine N.
2
McColl-Kennedy, Janet R.
2
Subramony, Mahesh
2
Anderson, Laurel
1
Azzari, Courtney Nations
1
Downey, Hilary
1
Go Jefferies, Josephine
1
Mende, Martin
1
Spanjol, Jelena
1
more ...
less ...
Published in...
All
Journal of service research
Journal of the Academy of Marketing Science
13
Journal of service research : JSR
8
Journal of Services Marketing
5
Journal of business research : JBR
5
Journal of Business Research
4
Journal of marketing
4
The journal of services marketing
4
Business horizons
3
Journal of marketing education : JME
3
Journal of retailing
3
Journal of international marketing
2
Journal of marketing research : JMR
2
Journal of marketing theory and practice
2
MSI reports : working paper series
2
The service industries journal
2
Business Horizons
1
California management review
1
California management review : CMR
1
E-Service : new directions in theory and practice
1
Handbook of service science ; [Vol. 1]
1
International journal of service industry management : IJSIM
1
Journal of Consumer Research
1
Journal of Service Management
1
Journal of consumer research : JCR ; an interdisciplinary bimonthly
1
Journal of public policy & marketing
1
Journal of public policy & marketing : JPP & M ; an annual publ. of the Division of Research, Graduate School of Business Administration, University of Michigan
1
Journal of service management
1
Kellogg on branding : the marketing faculty of the Kellogg School of Management
1
Logistics information management
1
MIT sloan management review
1
Marketing management : a quarterly business management publication of the American Marketing Association
1
McGraw-Hill Higher Education
1
McGraw-Hill series in marketing
1
Operations management : a strategic approach
1
Operations management ; Vol. 3
1
Proceedings series / American Marketing Association
1
Service science, management and engineering : education for the 21st Century
1
Services science : fundamentals, challenges and future developments
1
The Executive : an Academy of Management Publication
1
more ...
less ...
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Service research priorities : managing and delivering service in turbulent times
Ostrom, Amy L.
;
Field, Joy M.
;
Fotheringham, Darima
; …
- In:
Journal of service research
24
(
2021
)
3
,
pp. 329-353
Persistent link: https://www.econbiz.de/10012592938
Saved in:
2
Service research priorities : designing sustainable service ecosystems
Field, Joy M.
;
Fotheringham, Darima
;
Subramony, Mahesh
; …
- In:
Journal of service research
24
(
2021
)
4
,
pp. 462-479
Persistent link: https://www.econbiz.de/10012662579
Saved in:
3
Consumers on the job : contextualization crafting in expert services
Azzari, Courtney Nations
;
Anderson, Laurel
;
Mende, Martin
; …
- In:
Journal of service research
24
(
2021
)
4
,
pp. 520-541
Persistent link: https://www.econbiz.de/10012662583
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->