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~isPartOf:"Journal of service research : JSR"
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Service modularity and archite...
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Dienstleistung
43
Services
43
Dienstleistungsqualität
20
Service quality
20
Dienstleistungssektor
19
Service industry
19
Innovation
15
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Relationship marketing
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service design
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service innovation
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Services marketing
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cocreation
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46
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Antons, David
2
Berry, Leonard L.
2
Bitner, Mary Jo
2
Bowen, David E.
2
Breidbach, Christoph F.
2
Helkkula, Anu
2
Ostrom, Amy L.
2
Parasuraman, A.
2
Patrício, Lia
2
Totzek, Dirk
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Alexander, Matthew
1
Andrade, Carolina S.
1
Aspara, Jaakko
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Baltas, George
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Banerjee, Dipyaman
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Barney, Steven M.
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Barrios, Andrés
1
Bayón, Tomás
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Beloglazov, Anton
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Benoit, Sabine
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Blocker, Christopher P.
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Blut, Markus
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Bolton, Lisa E.
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Buyya, Rajkumar
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Castaldi, Carolina
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1
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Journal of service research : JSR
Working Papers / Census Bureau, Department of Commerce
236
University of California Transportation Center, Working Papers
202
Research policy : policy, management and economic studies of science, technology and innovation
172
SpringerLink / Bücher
171
Working paper / National Bureau of Economic Research, Inc.
140
NBER working paper series
126
Journal of business research : JBR
108
NBER Working Paper
106
Ifo Schnelldienst
93
European Journal of Marketing
89
Working Papers / eSocialSciences
89
The service industries journal
81
Technological forecasting & social change : an international journal
74
International Journal of Operations & Production Management
68
MPRA Paper
68
Journal of service management
66
Industrial marketing management : the international journal for industrial and high-tech firms
63
The journal of services marketing
63
Schriften zum Produktionsmanagement
58
International journal of production economics
57
Başbakanlık Devlet Istatistik Enstitüsü, Yayin
56
International journal of production research
55
Working paper
55
Discussion paper / Centre for Economic Policy Research
54
Journal of Services Marketing
54
Accounting, Auditing & Accountability Journal
49
ifo Dresden berichtet
49
Journal of Documentation
48
Post-Print / HAL
48
Springer eBook Collection
47
Working Papers / WorldFish Center, Consultative Group on International Agricultural Research (CGIAR)
45
Online Information Review
43
Research
43
Management science : journal of the Institute for Operations Research and the Management Sciences
39
Voprosy ėkonomiki : ordena trudovogo krasnogo znameni ežemesjačnyj žurnal ; Vserossijskoe ėkonomičeskoe izdanie
39
Industrial and corporate change
38
The American economic review
38
The journal of business & industrial marketing
38
Working papers / Harvard Business School, Division of Research
38
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ECONIS (ZBW)
46
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1
Service process modularization : reuse versus variation in service extensions
Tuunanen, Tuure
;
Cassab, Harold
- In:
Journal of service research : JSR
14
(
2011
)
3
,
pp. 340-354
Persistent link: https://www.econbiz.de/10009383338
Saved in:
2
Service
research
priorities in a rapidly changing context
Ostrom, Amy L.
;
Parasuraman, A.
;
Bowen, David E.
; …
- In:
Journal of service research : JSR
18
(
2015
)
2
,
pp. 127-159
Persistent link: https://www.econbiz.de/10011283713
Saved in:
3
A social-cognitive model of consumer well-being : a longitudinal exploration of the role of the service organization
Tang, Chuanyi
;
Guo, Lin
;
Gopinath, Mahesh
- In:
Journal of service research : JSR
19
(
2016
)
3
,
pp. 307-321
Persistent link: https://www.econbiz.de/10011665429
Saved in:
4
Upframing service design and innovation for
research
impact
Patrício, Lia
;
Gustafsson, Anders
;
Fisk, Raymond P.
- In:
Journal of service research : JSR
21
(
2018
)
1
,
pp. 3-16
Persistent link: https://www.econbiz.de/10011855771
Saved in:
5
Big data, big insights? : advancing service innovation and design with machine learning
Antons, David
;
Breidbach, Christoph F.
- In:
Journal of service research : JSR
21
(
2018
)
1
,
pp. 17-39
Persistent link: https://www.econbiz.de/10011855773
Saved in:
6
Twenty years of service guarantee
research
: a synthesis
Hogreve, Jens
;
Gremler, Dwayne D.
- In:
Journal of service research : JSR
11
(
2008/09
)
4
,
pp. 322-343
Persistent link: https://www.econbiz.de/10003853538
Saved in:
7
Managing service innovation and interorganizational relationships for firm performance : to commit or diversify?
Eisingerich, Andreas B
;
Rubera, Gaia
;
Seifert, Matthias
- In:
Journal of service research : JSR
11
(
2008/09
)
4
,
pp. 344-356
Persistent link: https://www.econbiz.de/10003853557
Saved in:
8
Moving forward and making a difference :
research
priorities for the science of service
Ostrom, Amy L.
;
Bitner, Mary Jo
;
Brown, Stephen Walter
; …
- In:
Journal of service research : JSR
13
(
2010
)
1
,
pp. 4-36
Persistent link: https://www.econbiz.de/10003959014
Saved in:
9
The impact of mission fulfillment on the internal audience : psychological job outcomes in a
services
setting
Suh, Taewon
;
Houston, Mark B.
;
Barney, Steven M.
;
Kwon, …
- In:
Journal of service research : JSR
14
(
2011
)
1
,
pp. 76-92
Persistent link: https://www.econbiz.de/10008826885
Saved in:
10
Service innovation viewed through a service-dominant logic lens : a conceptual framework and empirical analysis
Ordanini, Andrea
;
Parasuraman, A.
- In:
Journal of service research : JSR
14
(
2011
)
1
,
pp. 3-23
Persistent link: https://www.econbiz.de/10008826890
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