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~isPartOf:"Journal of service research : JSR"
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flat-rate bias
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Schumann, Jan Hendrik
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Wangenheim, Florian von
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Journal of service research : JSR
Arbeitsberichte des Instituts für Wirtschaftsinformatik
12
FIR-Edition Forschung
9
Edition Forschung
8
Journal of business research : JBR
6
Schriftenreihe Rationalisierung
5
Unternehmenskybernetik in der Praxis
5
Die Neuerfindung der Logistik : Wie sich die Logistikindustrie für das Zeitalter der Volatilität rüstet
4
HMD : Praxis der Wirtschaftsinformatik
4
Information systems and e-business management : ISeB
4
Journal of retailing
4
Planspiele in der betrieblichen Anwendung
4
Business & Information Systems Engineering
3
Business & information systems engineering
3
Edition Wissenschaft Apprimus
3
Electronic markets : EM ; the international journal of electronic commerce and business media
3
Mit Dienstleistungen die Zukunft gestalten : [Impulse aus Forschung und Praxis] ; Beiträge der 8. Dienstleistungstagung des BMBF
3
Technologie und Dienstleistung : Innovationen in Forschung, Wissenschaft und Unternehmen ; Beiträge der 7. Dienstleistungstagung des BMBF
3
Creativity and Innovation Management
2
Dienstleistungsmodellierung : Methoden, Werkzeuge und Branchenlösungen
2
Electronic markets : the international journal on networked business
2
Göttinger handwerkswirtschaftliche Studien
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
Journal of Service Management
2
Journal of business economics : JBE
2
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
2
Remote Services : neue Formen der Internationalisierung von Dienstleistungen
2
Springer eBook Collection
2
SpringerLink / Bücher
2
TU München - Lehrstuhl für Dienstleistungs- und Technologiemarketing - Publikationen
2
Technovation : the international journal of technological innovation, entrepreneurship and technology management
2
Three Essays on the marketing of innovations : community collaboration, strategy at product launch, and customers’ post-adoption experience of really new products
2
Three essays on new challenges and opportunities for marketing in an evolving technological environment
2
Three essays on success factors of digital and non-digital services
2
VDI-Buch
2
Vertriebsinformationssysteme : Standardisierung, Individualisierung, Hybridisierung und Internetisierung
2
Wertschöpfungsnetzwerke : Konzepte für das Netzwerkmanagement und Potenziale aktueller Informationstechnologien
2
Wirtschaftswissenschaftliches Studium : WiSt ; Zeitschrift für Studium und Forschung
2
Working Paper Series
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ECONIS (ZBW)
5
OLC EcoSci
2
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1
Drivers of trust in relational service exchange : understanding the importance of cross-cultural differences
Schumann, Jan Hendrik
;
Wangenheim, Florian von
; …
- In:
Journal of service research : JSR
13
(
2010
)
4
,
pp. 453-468
Persistent link: https://www.econbiz.de/10008736062
Saved in:
2
Service locus of control and customer coproduction : the role of prior service experience and organizational socialization
Büttgen, Marion
;
Schumann, Jan Hendrik
;
Ates, Zelal
- In:
Journal of service research : JSR
15
(
2012
)
2
,
pp. 166-181
Persistent link: https://www.econbiz.de/10009548673
Saved in:
3
The impact of consumption goals on flat-rate choice : can "hedonizing" a service increase customers' propensity to choose a flat rate?
Uhrich, Fabian
;
Schumann, Jan Hendrik
;
Wangenheim, …
- In:
Journal of service research : JSR
16
(
2013
)
2
,
pp. 216-230
Persistent link: https://www.econbiz.de/10009774870
Saved in:
4
How consumers assess free e-services : the role of benefit-inflation and cost-deflation effects
Hüttel, Björn Armin
;
Schumann, Jan Hendrik
;
Mende, Martin
- In:
Journal of service research : JSR
21
(
2018
)
3
,
pp. 267-283
Persistent link: https://www.econbiz.de/10011916500
Saved in:
5
The effect of a service provider’s competitive market position on churn among flat-rate customers
Moser, Sabine
;
Schumann, Jan Hendrik
;
Wangenheim, …
- In:
Journal of service research : JSR
21
(
2018
)
3
,
pp. 319-335
Persistent link: https://www.econbiz.de/10011916513
Saved in:
6
Service Locus of Control and Customer Coproduction
Büttgen, Marion
;
Schumann, Jan
;
Ates, Zelal
- In:
Journal of service research : JSR
15
(
2012
)
2
,
pp. 166-182
Persistent link: https://www.econbiz.de/10009969389
Saved in:
7
The Impact of Consumption Goals on Flat-Rate Choice: Can Hedonizing a Service Increase Customers Propensity to Choose a Flat Rate?
Uhrich, Fabian
;
Schumann, Jan H.
;
von Wangenheim, Florian
- In:
Journal of service research : JSR
16
(
2013
)
2
,
pp. 216-230
Persistent link: https://www.econbiz.de/10010104408
Saved in:
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