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Journal of service research : JSR
Journal of retailing
98
Journal of the Academy of Marketing Science
39
Journal of marketing
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Journal of business research : JBR
21
Journal of consumer research : JCR ; an interdisciplinary bimonthly
15
MSI reports : working paper series
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Journal of public policy & marketing : JPP & M ; an annual publ. of the Division of Research, Graduate School of Business Administration, University of Michigan
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Journal of Consumer Marketing
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The journal of product & brand management
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Data envelopment analysis : a handbook of empirical studies and applications
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Industrial marketing management : the international journal for industrial and high-tech firms
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Journal of consumer affairs : official publication of the American Council on Consumer Interests
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Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
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Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
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Journal of marketing management : MM
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Operations research, Management science : OR MS ; the international literature digest
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The journal of consumer marketing
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Entrepreneurship, theory and practice : ET & P
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Journal of retailing and consumer services
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Journal of service research
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Marketing letters : a journal of research in marketing
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Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
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Retailing in the 21st century : current and future trends
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2006 AMA educators' proceedings
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AMS review : official publication of the Academy of Marketing Science
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Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
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Customer relationship management in electronic markets
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Developments in Marketing Science: Proceedings of the Academy of Marketing Science
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ECONIS (ZBW)
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Domo arigato Mr. Roboto : emergence of automated social presence in organizational frontlines and customers’ service experiences
Doorn, Jenny van
;
Mende, Martin
;
Noble, Stephanie M.
; …
- In:
Journal of service research : JSR
20
(
2017
)
1
,
pp. 43-58
Persistent link: https://www.econbiz.de/10011647482
Saved in:
2
The future of frontline research : invited commentaries
Rafaeli, Anat
;
Altman, Daniel
;
Gremler, Dwayne D.
; …
- In:
Journal of service research : JSR
20
(
2017
)
1
,
pp. 91-99
Persistent link: https://www.econbiz.de/10011648268
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