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Customer retention : examining the roles of store affect and store loyalty as mediators in the management of retail strategies
Ray, Ipshita; Chiagouris, Larry - In: Journal of strategic marketing 17 (2009) 1, pp. 1-20
Persistent link: https://www.econbiz.de/10003827225
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Satisfaction, image, and loyalty can be enhanced with congruent olfactory treatments : the acid test of optician franchise stores in shopping centres and on the high street
Beerli, Asunción; Diaz-Meneses, Gonzalo; … - In: Journal of strategic marketing 29 (2021) 3, pp. 264-280
Persistent link: https://www.econbiz.de/10012515824
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Atmospheric excitement, customers’ moods and gender : a study of young shoppers
Lucia-Palacios, L.; Pérez-López, Raúl; Polo-Redondo, … - In: Journal of strategic marketing 26 (2018) 8, pp. 649-664
Persistent link: https://www.econbiz.de/10011978573
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Relative importance of motivation, store patronage, and marketing efforts in driving cross-buying behaviors
Dahana, Wirawan Dony; Miwa, Yukihiro; Baumann, Chris; … - In: Journal of strategic marketing 30 (2022) 5, pp. 481-509
Persistent link: https://www.econbiz.de/10013370892
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Understanding the shoppers' perception in retail shopping malls : a self-determination theory perspective
Li, Ling Hin; Cheung, Ka Shing; Tse, Wing Sze - In: Journal of strategic marketing 31 (2023) 1, pp. 58-73
Persistent link: https://www.econbiz.de/10014303129