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Customer Injuries : An Introdu...
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Beziehungsmarketing
169
Relationship marketing
169
Consumer behaviour
65
Konsumentenverhalten
65
Customer satisfaction
39
Kundenzufriedenheit
39
Marketing management
28
Marketingmanagement
28
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26
Dienstleistungsqualität
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Social web
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Kundenintegration
22
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Brand image
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Markenimage
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Value creation
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Online-Marketing
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Kundenwert
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Markenartikel
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Retail trade
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Structural equation model
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relationship marketing
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Online retailing
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Online-Handel
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Simkin, Lyndon
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Japutra, Arnold
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Pervan, Simon J.
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Roy, Sanjit
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Roy, Sanjit Kumar
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Thaichon, Park
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Diwan, Saloni Pawan
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Frazer, Lorelle
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Giannakis, Damianos
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Hajli, Nick
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Jaber, Faten
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Jebarajakirthy, Charles
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Sahi, Gurjeet Kaur
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Siahtiri, Vida
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Journal of strategic marketing
Journal of business research : JBR
653
Journal of retailing and consumer services
583
Industrial marketing management : the international journal for industrial and high-tech firms
406
International review of law and economics
318
SpringerLink / Bücher
303
International journal of hospitality management
281
Journal of forensic economics
242
The journal of services marketing
225
European journal of law and economics
197
The journal of business & industrial marketing
195
The service industries journal
186
Journal of the Academy of Marketing Science
169
Journal of legal economics
166
International journal of electronic customer relationship management : IJECRM
149
NBER working paper series
148
Working paper / National Bureau of Economic Research, Inc.
139
NBER Working Paper
133
Journal of marketing
124
International journal of contemporary hospitality management
120
Journal of travel and tourism marketing
118
Journal of service research : JSR
117
Journal of hospitality marketing & management
116
The journal of legal studies
116
Gabler Edition Wissenschaft
113
The journal of product & brand management
111
The journal of law, economics, & organization
109
Tourism management : research, policies, practice
109
European Journal of Marketing
108
Journal of institutional and theoretical economics : JITE
108
Asia Pacific journal of marketing and logistics
107
The journal of brand management : an international journal
107
Cogent business & management
106
Journal of Business & Industrial Marketing
106
Journal of service management
106
Journal of retailing
104
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
103
Psychology & marketing
101
Marketing intelligence & planning
99
European journal of marketing : EJM
95
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ECONIS (ZBW)
170
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1
From pre-internationalization to post-internationalization : relationship marketing perspective
Khojastehpour, Morteza
;
Johns, Raechel
- In:
Journal of strategic marketing
23
(
2015
)
2
,
pp. 157-174
Persistent link: https://www.econbiz.de/10011305970
Saved in:
2
Strategic alignment between relationship marketing and human resource management in financial services organizations
Giannakis, Damianos
;
Harker, Michael
- In:
Journal of strategic marketing
22
(
2014
)
5
,
pp. 396-419
Persistent link: https://www.econbiz.de/10010417133
Saved in:
3
Human resource management, services and relationship marketing : the potential for cross-fertilisation
Giannakis, Damianos
;
Harker, Michael
;
Baum, Tom
- In:
Journal of strategic marketing
23
(
2015
)
6
,
pp. 526-542
Persistent link: https://www.econbiz.de/10011478811
Saved in:
4
Relationship marketing in franchising and retailing
Thaichon, Park
;
Frazer, Lorelle
;
Weaven, Scott
- In:
Journal of strategic marketing
30
(
2022
)
2
,
pp. 113-114
Persistent link: https://www.econbiz.de/10013170049
Saved in:
5
Collaboration, communication, support, and relationships in the context of e-commerce within the franchising sector
Kremez, Zhanna
;
Frazer, Lorelle
;
Quach, Sara
;
Thaichon, Park
- In:
Journal of strategic marketing
30
(
2022
)
2
,
pp. 137-159
Persistent link: https://www.econbiz.de/10013170054
Saved in:
6
Optimising relationship marketing programmes : a holistic approach
Daukseviciute, Irena
;
Simkin, Lyndon
- In:
Journal of strategic marketing
24
(
2016
)
6
,
pp. 500-518
Persistent link: https://www.econbiz.de/10011571021
Saved in:
7
The role of customer gratitude in relationship marketing : moderation and model validation
Mishra, Anubhav A.
- In:
Journal of strategic marketing
24
(
2016
)
6
,
pp. 529-549
Persistent link: https://www.econbiz.de/10011571026
Saved in:
8
Case study: how a business school blog can build stakeholder relationships and create added value in an MBA marketing program
Weinstein, Art T.
;
McFarlane, Donovan A.
- In:
Journal of strategic marketing
25
(
2017
)
2
,
pp. 101-113
Persistent link: https://www.econbiz.de/10011742934
Saved in:
9
The ties that bind us : examining relationship marketing orientation and its impact on firm performance in the information systems outsourcing services sector
Kwan, Rebecca
;
Carlson, Jamie L.
- In:
Journal of strategic marketing
25
(
2017
)
5/6
,
pp. 495-510
Persistent link: https://www.econbiz.de/10011743080
Saved in:
10
How perceptions of relationship investment influence customer loyalty : the mediating role of perceived value and the moderating role of relationship proneness
Menidjel, Choukri
;
Bilgihan, Anil
- In:
Journal of strategic marketing
31
(
2023
)
1
,
pp. 296-319
Persistent link: https://www.econbiz.de/10014303204
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