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~isPartOf:"Journal of the Academy of Marketing Science"
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Consumer behaviour
284
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Beziehungsmarketing
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Grewal, Dhruv
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Journal of the Academy of Marketing Science
Journal of business research : JBR
2,146
Journal of retailing and consumer services
2,034
International journal of hospitality management
980
International journal of consumer studies
774
Zi you zhong guo zhi gong ye
764
NBER working paper series
734
Psychology & marketing
675
Working paper / National Bureau of Economic Research, Inc.
659
Journal of consumer research : JCR ; an interdisciplinary bimonthly
582
NBER Working Paper
578
The service industries journal
501
Tourism management : research, policies, practice
456
Asia Pacific journal of marketing and logistics
435
European Journal of Marketing
408
SpringerLink / Bücher
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Journal of travel and tourism marketing
400
The journal of product & brand management
396
Management science : journal of the Institute for Operations Research and the Management Sciences
389
Journal of Consumer Marketing
375
The journal of services marketing
368
European journal of marketing : EJM
366
International journal of contemporary hospitality management
360
The journal of brand management : an international journal
360
Cogent business & management
358
Journal of marketing research : JMR
358
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
343
Technological forecasting & social change : an international journal
342
Journal of international consumer marketing
330
Journal of marketing management : MM
328
Journal of retailing
323
Journal of hospitality marketing & management
317
Applied economics
315
Journal of business ethics : JOBE
314
Journal of marketing
308
Marketing letters : a journal of research in marketing
308
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
306
International journal of retail & distribution management
304
Journal of marketing communications
304
Marketing intelligence & planning
304
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ECONIS (ZBW)
315
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1
Corporate social responsibility : attributions, loyalty, and the mediating role of trust
Vlachos, Pavlos A.
;
Tsamakos, Argiris
;
Vrechpopoulos, …
- In:
Journal of the Academy of Marketing Science
37
(
2009
)
2
,
pp. 170-180
Persistent link: https://www.econbiz.de/10003851355
Saved in:
2
How consumers' assessments of the difficulty of manufacturing a product influence quality perceptions
Johnson, Allison R.
;
Folkes, Valerie S.
- In:
Journal of the Academy of Marketing Science
35
(
2007
)
3
,
pp. 317-328
Persistent link: https://www.econbiz.de/10003531698
Saved in:
3
Don't try harder : using customer inoculation to build resistance against service failures
Mikolon, Sven
;
Quaiser, Benjamin
;
Wieseke, Jan
- In:
Journal of the Academy of Marketing Science
43
(
2015
)
4
,
pp. 512-527
Persistent link: https://www.econbiz.de/10011306301
Saved in:
4
Do customized service packages impede value capture in industrial markets?
Steiner, Michael
;
Eggert, Andreas
;
Ulaga, Wolfgang
; …
- In:
Journal of the Academy of Marketing Science
44
(
2016
)
2
,
pp. 151-165
Persistent link: https://www.econbiz.de/10011453165
Saved in:
5
Consumer decision to upgrade or downgrade a service membership
Marinova, Detelina
;
Singh, Jagdip
- In:
Journal of the Academy of Marketing Science
42
(
2014
)
6
,
pp. 596-618
Persistent link: https://www.econbiz.de/10010466660
Saved in:
6
Creating consumer attachment to retail service firms through sense of place
Brocato, E. Deanne
;
Baker, Julie
;
Voorhees, Clay M.
- In:
Journal of the Academy of Marketing Science
43
(
2015
)
2
,
pp. 200-220
Persistent link: https://www.econbiz.de/10010504690
Saved in:
7
Opportunistic customer claiming during service recovery
Wirtz, Jochen
;
McColl-Kennedy, Janet R.
- In:
Journal of the Academy of Marketing Science
38
(
2010
)
5
,
pp. 654-675
Persistent link: https://www.econbiz.de/10008747760
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8
Designing satisfying service encounters : website versus store touchpoints
Bolton, Ruth N.
;
Gustafsson, Anders
;
Tarasi, Crina O.
; …
- In:
Journal of the Academy of Marketing Science
50
(
2022
)
1
,
pp. 85-107
Persistent link: https://www.econbiz.de/10012819742
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9
Hurting or helping? The effect of service agents' workplace ostracism on customer service perceptions
Wan, Echo Wen
;
Chan, Kimmy Wa
;
Chen, Rocky Peng
- In:
Journal of the Academy of Marketing Science
44
(
2016
)
6
,
pp. 746-769
Persistent link: https://www.econbiz.de/10011614103
Saved in:
10
The effects of customer equity drivers on loyalty across services industries and firms
Ou, Yi-Chun
;
Verhoef, Peter C.
;
Wiesel, Thorsten
- In:
Journal of the Academy of Marketing Science
45
(
2017
)
3
,
pp. 336-356
Persistent link: https://www.econbiz.de/10011684991
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