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~isPartOf:"Journal of the Academy of Marketing Science"
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Crafting customer value : the...
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Beziehungsmarketing
164
Relationship marketing
164
Consumer behaviour
76
Konsumentenverhalten
76
Customer satisfaction
34
Kundenzufriedenheit
34
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24
Kundenwert
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Kumar, V.
8
Palmatier, Robert W.
8
Homburg, Christian
6
Scheer, Lisa K.
5
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4
Grewal, Dhruv
4
Lam, Son K.
4
Rapp, Adam
4
Ruyter, Ko de
4
Steinhoff, Lena
4
Voorhees, Clay M.
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Wieseke, Jan
4
Gremler, Dwayne D.
3
Krafft, Manfred
3
Lusch, Robert F.
3
Verhoef, Peter C.
3
Alavi, Sascha
2
Baker, Thomas L.
2
Beitelspacher, Lauren Skinner
2
Blut, Markus
2
Brady, Michael K.
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DeCarlo, Thomas E.
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Dellaert, Benedict G. C.
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Dong, Beibei
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Frow, Pennie
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Henderson, Conor M.
2
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Hult, G. Tomas M.
2
Jarvis, Cheryl Burke
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Jones, Eli
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Journal of the Academy of Marketing Science
SpringerLink / Bücher
1,490
Journal of business research : JBR
682
Journal of retailing and consumer services
599
Industrial marketing management : the international journal for industrial and high-tech firms
461
Gabler Edition Wissenschaft
349
Springer eBook Collection / Business and Economics
331
Springer eBook Collection
325
International journal of hospitality management
293
Research
244
The journal of services marketing
228
Europäische Hochschulschriften / 5
218
The journal of business & industrial marketing
205
The service industries journal
201
Lehrbuch
184
Journal of strategic marketing
172
International journal of electronic customer relationship management : IJECRM
145
Journal of marketing
136
International journal of contemporary hospitality management
127
Journal of travel and tourism marketing
123
Journal of service research : JSR
121
Journal of hospitality marketing & management
118
The journal of product & brand management
114
Tourism management : research, policies, practice
113
The journal of brand management : an international journal
111
Journal of service management
110
Asia Pacific journal of marketing and logistics
109
Cogent business & management
105
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
105
Journal of retailing
105
Psychology & marketing
103
European journal of marketing : EJM
100
Gabler Research
100
Marketing intelligence & planning
100
essentials
100
Schriftenreihe Merkur : Schriften zum innovativen Marketing-Management
98
Hamburger Schriften zur Marketingforschung
96
Journal of marketing management : MM
94
Services marketing quarterly
92
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
90
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ECONIS (ZBW)
171
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1
S-D logic-informed customer engagement : integrative framework, revised fundamental propositions, and application to CRM
Hollebeek, Linda D.
;
Srivastava, Rajendra K.
;
Chen, Tom
- In:
Journal of the Academy of Marketing Science
47
(
2019
)
1
,
pp. 161-185
Persistent link: https://www.econbiz.de/10011996797
Saved in:
2
Improving customer profit predictions with customer mindset metrics through multiple overimputation
Venkatesan, Rajkumar
;
Bleier, Alexander
;
Reinartz, Werner J.
- In:
Journal of the Academy of Marketing Science
47
(
2019
)
5
,
pp. 771-794
Persistent link: https://www.econbiz.de/10012107317
Saved in:
3
Divided attitudinal loyalty and customer value : role of dealers in an indirect channel
Ramaswami, Sridhar N.
;
Arunachalam, S.
- In:
Journal of the Academy of Marketing Science
44
(
2016
)
6
,
pp. 770-790
Persistent link: https://www.econbiz.de/10011614107
Saved in:
4
Exploring value propositions and service innovation : a service-dominant logic study
Skålén, Per
;
Gummerus, Johanna
;
Koskull, Catharina von
; …
- In:
Journal of the Academy of Marketing Science
43
(
2015
)
2
,
pp. 137-158
Persistent link: https://www.econbiz.de/10010504693
Saved in:
5
The effects of customer equity drivers on loyalty across services industries and firms
Ou, Yi-Chun
;
Verhoef, Peter C.
;
Wiesel, Thorsten
- In:
Journal of the Academy of Marketing Science
45
(
2017
)
3
,
pp. 336-356
Persistent link: https://www.econbiz.de/10011684991
Saved in:
6
B2B relationship calculus : quantifying resource effects in service-dominant logic
DeLeon, Anthony J.
;
Chatterjee, Sharmila C.
- In:
Journal of the Academy of Marketing Science
45
(
2017
)
3
,
pp. 402-427
Persistent link: https://www.econbiz.de/10011685005
Saved in:
7
Understanding the quality-quantity conundrum of customer referral programs : effects of contribution margin, extraversion, and opinion leadership
Viswanathan, Vijay
;
Tillmanns, Sebastian
;
Krafft, Manfred
; …
- In:
Journal of the Academy of Marketing Science
46
(
2018
)
6
,
pp. 1108-1132
Persistent link: https://www.econbiz.de/10011951637
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8
Initiating value co-creation : dealing with non-receptive customers
Malshe, Avinash
;
Friend, Scott B.
- In:
Journal of the Academy of Marketing Science
46
(
2018
)
5
,
pp. 895-920
Persistent link: https://www.econbiz.de/10011924786
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9
Service firms and customer loyalty programs : a regulatory fit perspective of reward preferences in a health club setting
Daryanto, Ahmad
;
Ruyter, Ko de
;
Wetzels, Martin
; …
- In:
Journal of the Academy of Marketing Science
38
(
2010
)
5
,
pp. 604-616
Persistent link: https://www.econbiz.de/10008747770
Saved in:
10
Measuring customer profitability in complex environments : an interdisciplinary contingency framework
Holm, Morten
;
Kumar, V.
;
Rohde, Carsten
- In:
Journal of the Academy of Marketing Science
40
(
2012
)
3
,
pp. 387-401
Persistent link: https://www.econbiz.de/10009548616
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