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Consumer behaviour
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Beziehungsmarketing
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72
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Journal of the Academy of Marketing Science
Journal of business research : JBR
2,339
Journal of retailing and consumer services
2,150
International journal of hospitality management
1,045
NBER working paper series
946
Working paper / National Bureau of Economic Research, Inc.
844
SpringerLink / Bücher
792
International journal of consumer studies
790
NBER Working Paper
749
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
714
Psychology & marketing
713
Journal of consumer research : JCR ; an interdisciplinary bimonthly
596
International journal of production research
586
Management science : journal of the Institute for Operations Research and the Management Sciences
542
International journal of productivity and quality management : IJPQM
533
The service industries journal
528
The TQM journal : the international review of organizational improvement
509
European Journal of Marketing
503
Tourism management : research, policies, practice
498
International journal of production economics
485
International journal of quality & reliability management
482
Journal of Consumer Marketing
454
Asia Pacific journal of marketing and logistics
450
Journal of travel and tourism marketing
448
European journal of operational research : EJOR
417
The journal of product & brand management
408
Cogent business & management
403
Journal of Services Marketing
403
The journal of services marketing
401
Journal of marketing research : JMR
399
European journal of marketing : EJM
395
Technological forecasting & social change : an international journal
394
International journal of contemporary hospitality management
393
Journal of retailing
384
The journal of brand management : an international journal
378
International Journal of Retail & Distribution Management
376
Journal of marketing management : MM
369
Journal of marketing
364
Journal of hospitality marketing & management
351
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
347
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ECONIS (ZBW)
363
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363
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1
Designing satisfying service encounters :
website
versus store touchpoints
Bolton, Ruth N.
;
Gustafsson, Anders
;
Tarasi, Crina O.
; …
- In:
Journal of the Academy of Marketing Science
50
(
2022
)
1
,
pp. 85-107
Persistent link: https://www.econbiz.de/10012819742
Saved in:
2
A multi-facet item response theory approach to improve customer satisfaction using online product ratings
Peng, Ling
;
Cui, Geng
;
Chung, Yuho
;
Li, Chunyu
- In:
Journal of the Academy of Marketing Science
47
(
2019
)
5
,
pp. 960-976
Persistent link: https://www.econbiz.de/10012107393
Saved in:
3
Procrastinators' online experience and purchase behavior
Zanjani, Shabnam H. A.
;
Milne, George R.
;
Miller, …
- In:
Journal of the Academy of Marketing Science
44
(
2016
)
5
,
pp. 568-585
Persistent link: https://www.econbiz.de/10011552504
Saved in:
4
A comprehensive model of customer direct and indirect revenge : understanding the effects of perceived greed and customer power
Grégoire, Yany
;
Laufer, Daniel
;
Tripp, Thomas M.
- In:
Journal of the Academy of Marketing Science
38
(
2010
)
6
,
pp. 738-758
Persistent link: https://www.econbiz.de/10008779087
Saved in:
5
The service quality-satisfaction link revisited : exploring asymmetries and dynamics
Falk, Tomas
;
Hammerschmidt, Maik
;
Schepers, Jeroen J. L.
- In:
Journal of the Academy of Marketing Science
38
(
2010
)
3
,
pp. 288-302
Persistent link: https://www.econbiz.de/10003986335
Saved in:
6
The determinants of consumers' online
shopping
cart abandonment
Kukar-Kinney, Monika
;
Scheinbaum, Angeline Close
- In:
Journal of the Academy of Marketing Science
38
(
2010
)
2
,
pp. 240-250
Persistent link: https://www.econbiz.de/10003980625
Saved in:
7
Does relationship marketing matter in online retailing? : a meta-analytic approach
Verma, Varsha
;
Sharma, Dheeraj
;
Sheth, Jagdish N.
- In:
Journal of the Academy of Marketing Science
44
(
2016
)
2
,
pp. 206-217
Persistent link: https://www.econbiz.de/10011453218
Saved in:
8
Seller marketing capability, brand reputation, and consumer journeys on e-commerce platforms
Mu, Jifeng
;
Zhang, Jonathan Z.
- In:
Journal of the Academy of Marketing Science
49
(
2021
)
5
,
pp. 994-1020
Persistent link: https://www.econbiz.de/10012614778
Saved in:
9
Online relationship marketing
Steinhoff, Lena
;
Griffith, Denni Arli
;
Weaven, Scott
; …
- In:
Journal of the Academy of Marketing Science
47
(
2019
)
3
,
pp. 369-393
Persistent link: https://www.econbiz.de/10012107007
Saved in:
10
An exploratory study of business-to-business online customer reviews : external online professional communities and internal vendor scorecards
Steward, Michelle D.
;
Narus, James A.
;
Roehm, Michelle L.
- In:
Journal of the Academy of Marketing Science
46
(
2018
)
2
,
pp. 173-189
Persistent link: https://www.econbiz.de/10011844765
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