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~isPartOf:"Journal of transport economics and policy"
~isPartOf:"Research in transportation economics"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Local public transport
134
Öffentlicher Nahverkehr
134
Public transport
82
Bus transport
47
Busverkehr
47
Transport policy
36
Verkehrspolitik
28
Theorie
22
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22
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21
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20
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18
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16
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14
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Transport infrastructure
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Wirkungsanalyse
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Nachhaltige Mobilität
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Regulierung
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10
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10
Sustainable mobility
10
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9
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9
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12
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Ambrosino, Giorgio
1
Aragão, Joaquim
1
Boero, Marco
1
Chaparro, Alejandra
1
De Veyra, Janna M.
1
El-Geneidy, Ahmed
1
Galilea, Patricia
1
Gronau, Reuben
1
Jing, Zhihua
1
Karlsson, I. C. MariAnne
1
Kidokoro, Yukihiro
1
Maadi, Saeed
1
Mokonyama, Mathetha
1
Muren, Astri
1
Muñoz, Juan Carlos
1
Nelson, John D.
1
Orrico Filho, Rômulo Dante
1
Pettinelli, Irene
1
Poblete, Joaquín
1
Preston, John
1
Schmöcker, Jan-Dirk
1
Smith, Göran
1
Sochor, Jana
1
Tacderas, Mark Angelo Y.
1
Tiglao, Noriel Christopher C.
1
Tolentino, Niki Jon Y.
1
Van Lierop, Dea
1
Venter, Christo
1
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Journal of transport economics and policy
Research in transportation economics
Discussion paper / International Transport Forum
12
International Transport Forum Discussion Papers
5
International journal of quality and service sciences
5
The TQM journal : the international review of organizational improvement
3
Competition and ownership in land passenger transport : selected papers from the 9th International Conference (Thredbo 9)
2
Journal of retailing and consumer services
2
Transport reviews : a transnational transdisciplinary journal
2
Anforderungsgerechte Produkt- und Dienstleistungsentwicklung im Rahmen des Wuppertaler Generic-Management-Konzeptes
1
Arbeitsmaterialien zur Raumordnung und Raumplanung
1
Berichte zum Generic-Management
1
Business analyst : a refereed journal of Shri Ram College of Commerce
1
Cogent business & management
1
Die Zukunft des öffentlichen Personennahverkehrs : Privatisierung, Wettbewerb, öffentliche Verkehrs- und Umweltinteressen
1
Digitalisierung und Innovation : Planung, Entstehung, Entwicklungsperspektiven
1
Economia e politica industriale
1
Economies et sociétés ; 37,11
1
Eurasian business review
1
European research studies
1
Europäische Hochschulschriften / 5
1
IFN working paper
1
ITF Round Tables
1
Interfaces : the INFORMS journal on the practice of operations research
1
International journal of agile systems and management : IJASM
1
International journal of applied management science
1
International journal of business innovation and research : IJBIR
1
International journal of comparative management
1
International journal of hospitality management
1
International journal of information systems and supply chain management : JISSCM ; an official publication of the Information Resources Management Association
1
International journal of logistics systems and management
1
International journal of management practice : IJMP
1
International journal of production economics
1
International journal of quality & reliability management
1
International journal of quality innovation
1
International journal of services and operations management : IJSOM
1
Internationales Verkehrswesen
1
Involving customers in new service development
1
Journal of open innovation : technology, market, and complexity
1
Journal of public policy & marketing
1
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ECONIS (ZBW)
12
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1
Mobility as a Service : development scenarios and implications for public transport
Smith, Göran
;
Sochor, Jana
;
Karlsson, I. C. MariAnne
- In:
Research in transportation economics
69
(
2018
),
pp. 592-599
Persistent link: https://www.econbiz.de/10012026976
Saved in:
2
BRT in Brazil : Designing services in function of given infrastructure projects or designing infrastructure in function of established service quality patterns?
Aragão, Joaquim
;
Yamashita, Yaeko
;
Orrico Filho, …
- In:
Research in transportation economics
59
(
2016
),
pp. 304-312
Persistent link: https://www.econbiz.de/10011706921
Saved in:
3
The effects of price regulation in contracting out transport services
Kidokoro, Yukihiro
- In:
Journal of transport economics and policy
37
(
2003
)
1
,
pp. 111-132
Persistent link: https://www.econbiz.de/10001748470
Saved in:
4
Optimum diversity in the public transport market
Gronau, Reuben
- In:
Journal of transport economics and policy
34
(
2000
)
1
,
pp. 21-42
Persistent link: https://www.econbiz.de/10001452513
Saved in:
5
Quality assurance in competitively tendered contracts
Muren, Astri
- In:
Journal of transport economics and policy
34
(
2000
)
1
,
pp. 99-112
Persistent link: https://www.econbiz.de/10001452525
Saved in:
6
Application of an incentive for bus drivers to achieve an improvement in the quality of service
Chaparro, Alejandra
;
Galilea, Patricia
;
Muñoz, Juan Carlos
- In:
Research in transportation economics
83
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012582499
Saved in:
7
The perception of service quality among paratransit users in Metro Manila using structural equations modelling (SEM) approach
Tiglao, Noriel Christopher C.
;
De Veyra, Janna M.
; …
- In:
Research in transportation economics
83
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012582573
Saved in:
8
On the interaction between public transport demand, service quality and fare for social welfare optimisation
Jing, Zhihua
;
Schmöcker, Jan-Dirk
;
Maadi, Saeed
- In:
Research in transportation economics
76
(
2019
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012271008
Saved in:
9
How worthwhile is it to maximise customer satisfaction in public transport service contracts with a large captive user base? : the case of South Africa
Mokonyama, Mathetha
;
Venter, Christo
- In:
Research in transportation economics
69
(
2018
),
pp. 180-186
Persistent link: https://www.econbiz.de/10012026651
Saved in:
10
Enjoying loyalty : the relationship between service quality, customer satisfaction, and behavioral intentions in public transit
Van Lierop, Dea
;
El-Geneidy, Ahmed
- In:
Research in transportation economics
59
(
2016
),
pp. 50-59
Persistent link: https://www.econbiz.de/10011706711
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