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~isPartOf:"Journal of travel research : a quarterly publication of the Travel and Tourism Research Association"
~subject:"Customer satisfaction"
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Customer satisfaction
Consumer behaviour
217
Konsumentenverhalten
217
Holiday behaviour
108
Urlaubsverhalten
108
Tourism
79
Tourismus
79
Emotion
40
Tourism marketing
38
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Kundenzufriedenheit
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Choi, Miju
2
Hwang, Yoo Hee
2
Li, Xiang
2
Mattila, Anna S.
2
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2
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Del Chiappa, Giacomo
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
Journal of retailing and consumer services
320
International journal of hospitality management
199
Journal of business research : JBR
151
The journal of services marketing
102
Journal of hospitality marketing & management
93
Journal of travel and tourism marketing
85
International journal of contemporary hospitality management
77
Cogent business & management
73
Tourism management : research, policies, practice
59
Services marketing quarterly
58
Psychology & marketing
50
The service industries journal
50
Asia Pacific journal of marketing and logistics
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
47
International journal of electronic marketing and retailing : IJEMR
42
Journal of service management
42
Journal of strategic marketing
41
Service business
41
Journal of service research : JSR
40
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
39
Tourism management perspectives : TMP
36
The international journal of bank marketing : IJBM
35
European journal of marketing : EJM
33
Journal of Services Marketing
31
The international review of retail, distribution and consumer research
31
Journal of the Academy of Marketing Science
29
International journal of quality and service sciences
27
International journal of retail and distribution management
27
The TQM journal : the international review of organizational improvement
27
International journal of services, economics and management
26
Journal of Islamic marketing
26
Journal of air transport management
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
Journal of retailing
26
International journal of retail & distribution management
25
Journal of Asian finance, economics and business : JAFEB
25
Journal of hospitality and tourism insights
25
Total quality management & business excellence
25
International journal of business information systems : IJBIS
24
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ECONIS (ZBW)
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1
The role of purchase decision involvement in a special event
Bojanic, David C.
;
Warnick, Rodney B.
- In:
Journal of travel research : a quarterly publication of …
51
(
2012
)
3
,
pp. 357-366
Persistent link: https://www.econbiz.de/10009547182
Saved in:
2
Overall perceived value of a tourism service delivered via different media : a cross-cultural perspective
Sabiote-Ortiz, Carmen M.
;
Frías-Jamilena, Dolores M.
; …
- In:
Journal of travel research : a quarterly publication of …
55
(
2016
)
1
,
pp. 34-51
Persistent link: https://www.econbiz.de/10011427731
Saved in:
3
The role of customer engagement in building consumer loyalty to tourism brands
So, Kevin Kam Fung
;
King, Ceridwyn
;
Sparks, Beverley
; …
- In:
Journal of travel research : a quarterly publication of …
55
(
2016
)
1
,
pp. 64-78
Persistent link: https://www.econbiz.de/10011427743
Saved in:
4
A systematic approach to scale development in tourist shopping satisfaction : linking destination attributes and shopping experience
Wong, IpKin Anthony
;
Wan, Penny Yim King
- In:
Journal of travel research : a quarterly publication of …
52
(
2013
)
1
,
pp. 29-41
Persistent link: https://www.econbiz.de/10009749889
Saved in:
5
Factors affecting online tourism group buying and the moderating role of loyalty
Kim, Myung-Ja
;
Lee, Choong-Ki
;
Chung, Namho
;
Kim, Woo Gon
- In:
Journal of travel research : a quarterly publication of …
53
(
2014
)
3
,
pp. 380-394
Persistent link: https://www.econbiz.de/10010358298
Saved in:
6
Segmenting festival visitors using psychological commitment
Lee, Jenny
;
Kyle, Gerard T.
- In:
Journal of travel research : a quarterly publication of …
53
(
2014
)
5
,
pp. 656-669
Persistent link: https://www.econbiz.de/10010400544
Saved in:
7
Do satisfied tourists really intend to come back? : three concerns with empirical studies of the link between satisfaction and behavioral intention
Dolnicar, Sara
;
Coltman, Tim
;
Sharma, Rajeev
- In:
Journal of travel research : a quarterly publication of …
54
(
2015
)
2
,
pp. 152-178
Persistent link: https://www.econbiz.de/10010484825
Saved in:
8
Measuring users' value experience on a travel website (e-value) : what value is cocreated by the user?
Mohd-Any, Amrul Asraf
;
Winklhofer, Heidi
;
Ennew, …
- In:
Journal of travel research : a quarterly publication of …
54
(
2015
)
4
,
pp. 496-510
Persistent link: https://www.econbiz.de/10011296030
Saved in:
9
First-time versus repeat tourism customer engagement, experience, and value cocreation : an empirical investigation
Rather, Raouf Ahmad
;
Hollebeek, Linda D.
;
Mostafa …
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
3
,
pp. 549-564
Persistent link: https://www.econbiz.de/10012880242
Saved in:
10
The impacts of service failure and recovery efforts on airline customers’ emotions and satisfaction
Xu, Xun
;
Liu, Wenhui
;
Gursoy, Dogan
- In:
Journal of travel research : a quarterly publication of …
58
(
2019
)
6
,
pp. 1034-1051
Persistent link: https://www.econbiz.de/10012050714
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