Narrow search
Showing 1 - 10 of 110
Cover Image
The impacts of service failure and recovery efforts on airline customers’ emotions and satisfaction
Xu, Xun; Liu, Wenhui; Gursoy, Dogan - In: Journal of travel research : a quarterly publication of … 58 (2019) 6, pp. 1034-1051
Persistent link: https://www.econbiz.de/10012050714
Cover Image
Measuring quality of information services : combining mystery shopping and customer satisfaction research to assess the performance of tourist offices
Minghetti, Valeria; Celotto, Emilio - In: Journal of travel research : a quarterly publication of … 53 (2014) 5, pp. 565-580
Persistent link: https://www.econbiz.de/10010400560
Cover Image
Technology readiness and customer satisfaction with travel technologies : a cross-country investigation
Wang, Ying; So, Kevin Kam Fung; Sparks, Beverley - In: Journal of travel research : a quarterly publication of … 56 (2017) 5, pp. 563-577
Persistent link: https://www.econbiz.de/10011687294
Cover Image
Tourists' life satisfaction at home and away : a tale of two cities
Simpson, Penny M.; Siguaw, Judy A.; Sheng, Xiaojing - In: Journal of travel research : a quarterly publication of … 55 (2016) 2, pp. 161-175
Persistent link: https://www.econbiz.de/10011432529
Cover Image
Tourists' evaluation of a romantic themed attraction : expressive and instrumental issues
Pearce, Philip; Wu, Mao-Ying - In: Journal of travel research : a quarterly publication of … 55 (2016) 2, pp. 220-232
Persistent link: https://www.econbiz.de/10011432555
Cover Image
An exploratory study of residents’ perception of place image : the case of Kavala
Stylidis, Dimitrios; Sit, Jason; Biran, Avital - In: Journal of travel research : a quarterly publication of … 55 (2016) 5, pp. 659-674
Persistent link: https://www.econbiz.de/10011486278
Cover Image
Why can package tours hurt tourists? : evidence from China’s tourism demand in Hong Kong
Chen, Yong; Schuckert, Markus; Song, Haiyan; Chon, Kaye - In: Journal of travel research : a quarterly publication of … 55 (2016) 4, pp. 427-439
Persistent link: https://www.econbiz.de/10011458620
Cover Image
Couple's decision-making process and their satisfaction with the tourist destination
Rojas-de-Gracia, María-Mercedes; Alarcón-Urbistondo, Pilar - In: Journal of travel research : a quarterly publication of … 58 (2019) 5, pp. 824-836
Persistent link: https://www.econbiz.de/10012050657
Cover Image
Investigating tourists' revisit proxies : the key role of destination loyalty and its dimensions
Stylos, Nikolaos; Bellou, Victoria - In: Journal of travel research : a quarterly publication of … 58 (2019) 7, pp. 1123-1145
Persistent link: https://www.econbiz.de/10012050738
Cover Image
User-generated content sources in social media : a new approach to explore tourist satisfaction
Narangajavana Kaosiri, Yeamduan; Callarisa Fiol, Luis José - In: Journal of travel research : a quarterly publication of … 58 (2019) 2, pp. 253-265
Persistent link: https://www.econbiz.de/10011982325