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Overall perceived value of a tourism service delivered via different media : a cross-cultural perspective
Sabiote-Ortiz, Carmen M.; Frías-Jamilena, Dolores M.; … - In: Journal of travel research : a quarterly publication of … 55 (2016) 1, pp. 34-51
Persistent link: https://www.econbiz.de/10011427731
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Measuring users' value experience on a travel website (e-value) : what value is cocreated by the user?
Mohd-Any, Amrul Asraf; Winklhofer, Heidi; Ennew, … - In: Journal of travel research : a quarterly publication of … 54 (2015) 4, pp. 496-510
Persistent link: https://www.econbiz.de/10011296030
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First-time versus repeat tourism customer engagement, experience, and value cocreation : an empirical investigation
Rather, Raouf Ahmad; Hollebeek, Linda D.; Mostafa … - In: Journal of travel research : a quarterly publication of … 61 (2022) 3, pp. 549-564
Persistent link: https://www.econbiz.de/10012880242
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An investigation of the perceived value of shopping tourism
Choi, Miju; Law, Chun Hung Roberts; Heo, Cindy Yoonjoung - In: Journal of travel research : a quarterly publication of … 57 (2018) 7, pp. 962-980
Persistent link: https://www.econbiz.de/10011927262
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Comparing the effects of tourists' perceptions of residents' emotional solidarity and tourists' emotional solidarity on trip satisfaction and word-of-mouth intentions
Lai, Ivan K. W.; Wong, Jose Weng Chou - In: Journal of travel research : a quarterly publication of … 63 (2024) 1, pp. 136-152
Persistent link: https://www.econbiz.de/10014581712
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Customer nontransactional value cocreation in an online hotel brand community : driving motivation, engagement behavior, and value beneficiary
Shin, Hakseung; Perdue, Richard R. - In: Journal of travel research : a quarterly publication of … 61 (2022) 5, pp. 1088-1104
Persistent link: https://www.econbiz.de/10013258957
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Developing a multi-dimensional measure of hotel brand customers' online engagement behaviors to capture non-transactional value
Shin, Hakseung; Perdue, Richard R. - In: Journal of travel research : a quarterly publication of … 62 (2023) 3, pp. 593-609
Persistent link: https://www.econbiz.de/10014245435
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Correcting for scale perception bias in tourist satisfaction surveys
Araña, Jorge E.; León, Carmelo Javier - In: Journal of travel research : a quarterly publication of … 52 (2013) 6, pp. 772-788
Persistent link: https://www.econbiz.de/10010200115
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The impacts of service failure and recovery efforts on airline customers’ emotions and satisfaction
Xu, Xun; Liu, Wenhui; Gursoy, Dogan - In: Journal of travel research : a quarterly publication of … 58 (2019) 6, pp. 1034-1051
Persistent link: https://www.econbiz.de/10012050714
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Asymmetrical influences of service robots' perceived performance on overall customer satisfaction : an empirical investigation leveraging online reviews
Borghi, Matteo; Mariani, Marcello M. - In: Journal of travel research : a quarterly publication of … 63 (2024) 5, pp. 1086-1111
Persistent link: https://www.econbiz.de/10014582437