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Customer-based destination brand equity modeling : the role of destination resources, value for money, and value in use
Chekalina, Tatiana; Fuchs, Matthias; Lexhagen, Maria - In: Journal of travel research : a quarterly publication of … 57 (2018) 1, pp. 31-51
Persistent link: https://www.econbiz.de/10011915332
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The impact of loss aversion and diminishing sensitivity on airline revenue : price sensitivity in cabin classes
Nicolau, Juan Luis; Shin, Hakseung; Kim, Bora; … - In: Journal of travel research : a quarterly publication of … 62 (2023) 3, pp. 685-698
Persistent link: https://www.econbiz.de/10014245642
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PAN AM's legacy to world tourism
VanDoren, Carlton - In: Journal of travel research : a quarterly publication of … 32 (1993) 1, pp. 3-12
Persistent link: https://www.econbiz.de/10001171975
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Is the airline trustworthy? : the impact of source credibility on voluntary carbon offsetting
Zhang, Beile; Ritchie, Brent; Mair, Judith; Driml, Sally M. - In: Journal of travel research : a quarterly publication of … 58 (2019) 5, pp. 715-731
Persistent link: https://www.econbiz.de/10012050640
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The impacts of service failure and recovery efforts on airline customers’ emotions and satisfaction
Xu, Xun; Liu, Wenhui; Gursoy, Dogan - In: Journal of travel research : a quarterly publication of … 58 (2019) 6, pp. 1034-1051
Persistent link: https://www.econbiz.de/10012050714
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Flying to quality : cultural influences on online reviews
Stamolampros, Panagiotis; Korfiatis, Nikolaos; … - In: Journal of travel research : a quarterly publication of … 58 (2019) 3, pp. 496-511
Persistent link: https://www.econbiz.de/10011983334
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The "terminal" effects of service failure on airlines : examining service recovery with justice theory
Migacz, Steven J.; Zou, Suiwen; Petrick, James F. - In: Journal of travel research : a quarterly publication of … 57 (2018) 1, pp. 83-98
Persistent link: https://www.econbiz.de/10011915339
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Tourist innovation in air travel
Wang, Wei; Cole, Shu Tian; Chen, Joseph - In: Journal of travel research : a quarterly publication of … 57 (2018) 2, pp. 164-177
Persistent link: https://www.econbiz.de/10011915355
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Relationship between emotional labor and customer orientation among airline service employees : mediating role of depersonalization
Lee, JungHoon; Ok, Chihyung; Lee, Seung-hoon; Lee, Choong-Ki - In: Journal of travel research : a quarterly publication of … 57 (2018) 3, pp. 324-341
Persistent link: https://www.econbiz.de/10011915406
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Is it my luck or loyalty? : the role of culture on customer preferences for loyalty reward types
Hwang, Yoo Hee; Mattila, Anna S. - In: Journal of travel research : a quarterly publication of … 57 (2018) 6, pp. 769-778
Persistent link: https://www.econbiz.de/10011927138