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Psychological determinants of tourist satisfaction and destination loyalty : the influence of perceived overcrowding and overtourism
Papadopoulou, Nikoleta Maria; Ribeiro, Manuel Alector; … - In: Journal of travel research : a quarterly publication of … 62 (2023) 3, pp. 644-662
Persistent link: https://www.econbiz.de/10014245638
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Measuring quality of information services : combining mystery shopping and customer satisfaction research to assess the performance of tourist offices
Minghetti, Valeria; Celotto, Emilio - In: Journal of travel research : a quarterly publication of … 53 (2014) 5, pp. 565-580
Persistent link: https://www.econbiz.de/10010400560
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The impacts of service failure and recovery efforts on airline customers’ emotions and satisfaction
Xu, Xun; Liu, Wenhui; Gursoy, Dogan - In: Journal of travel research : a quarterly publication of … 58 (2019) 6, pp. 1034-1051
Persistent link: https://www.econbiz.de/10012050714
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Technology readiness and customer satisfaction with travel technologies : a cross-country investigation
Wang, Ying; So, Kevin Kam Fung; Sparks, Beverley - In: Journal of travel research : a quarterly publication of … 56 (2017) 5, pp. 563-577
Persistent link: https://www.econbiz.de/10011687294
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Asymmetrical influences of service robots' perceived performance on overall customer satisfaction : an empirical investigation leveraging online reviews
Borghi, Matteo; Mariani, Marcello M. - In: Journal of travel research : a quarterly publication of … 63 (2024) 5, pp. 1086-1111
Persistent link: https://www.econbiz.de/10014582437
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The environmental impacts of tourism : whose responsibility is it anyway? ; The case study of Mykonos
Kavallinis, Ioannis - In: Journal of travel research : a quarterly publication of … 33 (1994) 2, pp. 26-32
Persistent link: https://www.econbiz.de/10001177238
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Exploring resident-tourist interaction and its impact on tourists' destination image
Stylidis, Dimitrios - In: Journal of travel research : a quarterly publication of … 61 (2022) 1, pp. 186-201
Persistent link: https://www.econbiz.de/10012794795
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Economic recession, job vulnerability, and tourism decision making : a qualitative comparative analysis
Papatheodorou, Andreas; Pappas, Nikolaos - In: Journal of travel research : a quarterly publication of … 56 (2017) 5, pp. 663-677
Persistent link: https://www.econbiz.de/10011687321
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Is Xenios Zeus still alive? : destination image of Athens in the years of recession
Gkritzali, Alkmini; Gritzalis, Dimitris; Stavrou, Vassilis - In: Journal of travel research : a quarterly publication of … 57 (2018) 4, pp. 540-554
Persistent link: https://www.econbiz.de/10011915496
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The effect of tourism services on travelers' quality of life
Neal, Janet D.; Uysal, Muzaffer; Sirgy, M. Joseph - In: Journal of travel research : a quarterly publication of … 46 (2007) 2, pp. 154-163
Persistent link: https://www.econbiz.de/10003860839