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Lifetime value predicition at early customer relationship stages ; Report No. 06-112
Wangenheim, Florian von - In: MSI reports : working paper series (2006) 2, pp. 101-124
Persistent link: https://www.econbiz.de/10003346494
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Effects of capacity-driven service experiences on customer usage levels : why revenue management systems are due for change ; Report No. 06-103
Wangenheim, Florian von; Bayón, Tomás - In: MSI reports : working paper series (2006) 1, pp. 69-87
Persistent link: https://www.econbiz.de/10003340375
Cover Image
Lifetime value predicition at early customer relationship stages ; Report No. 06-112
Wangenheim, Florian von - In: MSI reports : working paper series (2006) 2, pp. 101-124
Persistent link: https://www.econbiz.de/10009893459
Cover Image
Effects of capacity-driven service experiences on customer usage levels : why revenue management systems are due for change ; Report No. 06-103
Wangenheim, Florian von; Bayón, Tomás - In: MSI reports : working paper series (2006) 1, pp. 69-87
Persistent link: https://www.econbiz.de/10009893455