Effects of capacity-driven service experiences on customer usage levels : why revenue management systems are due for change ; Report No. 06-103
by Florian v. Wangenheim and Tomás Bayón
| Year of publication: |
2006
|
|---|---|
| Authors: | Wangenheim, Florian von ; Bayón, Tomás |
| Published in: |
MSI reports : working paper series. - Cambridge, Mass., ISSN 1545-505X, ZDB-ID 2127174-4. - 2006, 1, p. 69-87
|
| Subject: | Revenue-Management | Revenue management | Kapazitätsplanung | Capacity planning |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003340375