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The drivers of customer satisfaction in strategic consulting engagements : a global study
Haverila, Matti
;
Bateman, Earl Robert
;
Naumann, Earl Robert
- In:
Management decision : MD
49
(
2011
)
8
,
pp. 1354-1370
Persistent link: https://www.econbiz.de/10009355020
Saved in:
2
The drivers of customer satisfaction in strategic consulting engagements: A global study
Haverila, Matti
;
Bateman, Earl Robert
;
Naumann, Earl Robert
- In:
Management decision : MD
49
(
2011
)
8
,
pp. 1354-1371
Persistent link: https://www.econbiz.de/10009286413
Saved in:
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