This book presents a very novel and strategic approach to Sales Management, an area that has suffered from a lack of sophistication in practice. This book considers the sales performance of an organization at a very high, strategic level and offers specific guidance in managing not just a few...

1.Introduction -- 2.Section One: How and why the COVID-19 economic crisis occurred? A customer behavior-based perspective -- 3.Five phases for how customer behavior changed in response to COVID-19 -- 4.Psychological and economic explanations for why the COVID-19 economic crisis occurred -- 5....

Szenarien für „fitte 2030“ -- Zehn Herausforderungen für Zukunftsmanagement -- Acht Optionen für Banken und Finanzdienstleister -- Stärken-Aufbau durch Strategieentwicklung -- Erarbeiten der strategischen Ausgangssituation -- Identifikation der Strategieentwicklungschancen -- Nachhaltige...

This book presents strategies that put the customer at the center of an enterprise. It elaborates on the reasons for viewing customers as assets that a firm needs to acquire, develop and cultivate in order to generate profitable relationships, and champions customer profitability as the metric...

1. Introduction -- 2. Dependence in Buyer-Supplier Relationships – Present State and Future Perspectives -- 3. The Emergence of Dependence and Lock-in Effects in Buyer–Supplier Relationships – A Buyer Perspective -- 4. Managing Distinct Buyer–Supplier Dependencies – A Typological...

Introduction -- Sales Strategy - Setting the Fundamental Course -- Sales Management - Designing Structures and Processes, Managing People and Living the Culture -- Information Management as the Key to Professionalism in Sales -- Customer Relationship Management - Staying on the Ball!

This book presents strategies and practices to allow everyday companies to cope with the fundamentally changing landscape of business models and to take advantage of the huge business opportunities arising from the advent of big data. It develops several case studies from companies in...

1. Strategy -- 2. Value -- 3. Risk -- 4. Financial statistics -- 5. Derivatives -- 6. Derivative model applications -- 7. Platforms, data, and analytics -- 8. Energy -- 9. Pharmaceuticals and Biotechnology -- 10. A Growth Firm -- 11. Firm transformation and divesture