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Assessing the impact of service level when customer needs are uncertain : an empirical investigation of hospital step-down units
Chan, Carri W.; Green, Linda V.; Lekwijit, Suparerk; … - In: Management science : journal of the Institute for … 65 (2019) 2, pp. 751-775
Persistent link: https://www.econbiz.de/10012000740
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Risk-mitigating technologies : the case of radiation diagnostic devices
Galasso, Alberto; Luo, Hong - In: Management science : journal of the Institute for … 67 (2021) 5, pp. 3022-3040
Persistent link: https://www.econbiz.de/10012581292
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The when and why of abandonment : the role of organizational differences in medical technology life cycles
Greenwood, Brad N.; Agarwal, Ritu; Agarwal, Rajshree; … - In: Management science : journal of the Institute for … 63 (2017) 9, pp. 2948-2966
Persistent link: https://www.econbiz.de/10011748875
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Effectiveness of reputation in contracting for customized production : evidence from online labor markets
Lin, Mingfeng; Liu, Yong; Viswanathan, Siva - In: Management science : journal of the Institute for … 64 (2018) 1, pp. 345-359
Persistent link: https://www.econbiz.de/10011819579
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Contracting for collaborative services
Roels, Guillaume; Karmarkar, Uday S.; Carr, Scott - In: Management science : journal of the Institute for … 56 (2010) 5, pp. 849-863
Persistent link: https://www.econbiz.de/10003981443
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Separate and concentrate : accounting for patient complexity in general hospitals
Kuntz, Ludwig; Scholtes, Stefan; Sülz, Sandra - In: Management science : journal of the Institute for … 65 (2019) 6, pp. 2482-2501
Persistent link: https://www.econbiz.de/10012039810
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Managing retention in service relationships
Aflaki, Sam; Popescu, Ioana - In: Management science : journal of the Institute for … 60 (2014) 2, pp. 415-433
Persistent link: https://www.econbiz.de/10010258805
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Segmentation of spatially dependent geographical units : model and application
Govind, Rahul; Chatterjee, Rabikar; Mittal, Vikas - In: Management science : journal of the Institute for … 64 (2018) 4, pp. 1941-1956
Persistent link: https://www.econbiz.de/10011855763
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The effects of tip recommendations on customer tipping, satisfaction, repatronage, and spending
Alexander, Damon; Boone, Christopher; Lynn, Michael - In: Management science : journal of the Institute for … 67 (2021) 1, pp. 146-165
Persistent link: https://www.econbiz.de/10012435258
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When more is less : field evidence on unintended consequences of multitasking
Goes, Paulo B.; Ilk, Noyan; Lin, Mingfeng; Zhao, J. Leon - In: Management science : journal of the Institute for … 64 (2018) 7, pp. 3033-3054
Persistent link: https://www.econbiz.de/10011899706