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Personal and social usage : the origins of active customers and ways to keep them engaged
Lee, Clarence; Ofek, Elie; Steenburgh, Thomas J. - In: Management science : journal of the Institute for … 64 (2018) 6, pp. 2473-2495
Persistent link: https://www.econbiz.de/10011878929
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Fewer clicks, more purchases
Unal, Murat; Park, Young-Hoon - In: Management science : journal of the Institute for … 69 (2023) 12, pp. 7317-7334
Persistent link: https://www.econbiz.de/10014444131
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Trust and disintermediation : evidence from an online freelance marketplace
Gu, Yuan; Zhu, Feng - In: Management science : journal of the Institute for … 67 (2021) 2, pp. 794-807
Persistent link: https://www.econbiz.de/10012505263
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The use and value of social information in selective selling of exclusive products
Momot, Ruslan; Belavina, Elena; Girotra, Karan - In: Management science : journal of the Institute for … 66 (2020) 6, pp. 2610-2627
Persistent link: https://www.econbiz.de/10012254430
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The effects of online social identity signals on retailer demand
Babar, Yash; Mahdavi Adeli, Ali; Burtch, Gordon - In: Management science : journal of the Institute for … 69 (2023) 12, pp. 7335-7346
Persistent link: https://www.econbiz.de/10014444136
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The customer may not always be right : customer compatibility and service performance
Buell, Ryan W.; Campbell, Dennis W.; Frei, Frances X. - In: Management science : journal of the Institute for … 67 (2021) 3, pp. 1468-1488
Persistent link: https://www.econbiz.de/10012505994
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Service design for a holistic customer experience : a process framework
Bellos, Ioannis - In: Management science : journal of the Institute for … 67 (2021) 3, pp. 1718-1736
Persistent link: https://www.econbiz.de/10012506026
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Matching returning donors to projects on philanthropic crowdfunding platforms
Song, Yicheng; Li, Zhuoxin; Sahoo, Nachiketa - In: Management science : journal of the Institute for … 68 (2022) 1, pp. 355-375
Persistent link: https://www.econbiz.de/10012821180
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Outsourcing tasks online : matching supply and demand on peer-to-peer internet platforms
Cullen, Zoë B.; Farronato, Chiara - In: Management science : journal of the Institute for … 67 (2021) 7, pp. 3985-4003
Persistent link: https://www.econbiz.de/10012623872
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Engineering social learning : information design of time-locked sales campaigns for online platforms
Küçükgül, Can; Özer, Özalp; Wang, Shouqiang - In: Management science : journal of the Institute for … 68 (2022) 7, pp. 4899-4918
Persistent link: https://www.econbiz.de/10013369221