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~isPartOf:"Managing service quality : MSQ ; an international journal"
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Williams, Roger
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Dale, Barrie
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Visser, Rolf
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van Iwaarden, Jos
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van der Wiele, Ton
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Managing service quality : MSQ ; an international journal
The Review of Black Political Economy
43
International journal of quality & reliability management
7
Rotterdams Instituut voor Bedrijfseconomische Studies : RIBES
6
ERIM report series research in management
4
Gids voor personeelsmanagement
3
Managing quality
3
Rotterdam Institute for Business Economic Studies
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
Energy Policy
2
Journal of general management
2
Money affairs
2
Serie Research Memoranda
2
Social and economic studies
2
The TQM journal : the international review of organizational improvement
2
The TQM magazine : the international bi-monthly for total quality management
2
The international journal of human resource management
2
The journal of management development
2
A Halsted Press book
1
Balance of payments problems of African countries : (symposium papers), August 16 - 20, 1982, Blantyre - Malawi
1
Business economics : the journal of the National Association for Business Economists
1
Current issues in E-business research
1
E-Human resources management : managing knowledge people
1
Eastern economic journal
1
Economisch statistische berichten : ESB
1
Emerging themes in E-business research
1
Finance and development : F&D ; a quarterly publication of The International Monetary Fund
1
Group of Thirty, Occasional Papers
1
International journal of productivity and quality management : IJPQM
1
International social science journal : ISSJ
1
Journal of organizational change management
1
Journal of the history of economic thought
1
Long range planning : LRP ; international journal of strategic management
1
M & O : tijdschr. voor organisatiekunde en sociaal beleid
1
Management decision : MD
1
Monograph (special studies) series / Caribbean Centre for Monetary Studies, the University of the West Indies
1
Public administration : an international quarterly
1
Qualitative Research in Accounting & Management
1
Quality management journal : QMJ
1
Qualityworld : QW
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Service improvement in a sports environment: a study of spectator attendance
Dale, Barrie
;
van Iwaarden, Jos
;
van der Wiele, Ton
; …
- In:
Managing service quality : MSQ ; an international journal
15
(
2005
)
5
,
pp. 470
Persistent link: https://www.econbiz.de/10007148332
Saved in:
2
Customer satisfaction: it is dead but it will not lie down
Williams, Roger
;
Visser, Rolf
- In:
Managing service quality : MSQ ; an international journal
12
(
2002
)
3
,
pp. 194
Persistent link: https://www.econbiz.de/10007166477
Saved in:
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