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Queueing theory
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Manufacturing & service operations management : M & SOM
Operations research
236
European journal of operational research : EJOR
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Management science : journal of the Institute for Operations Research and the Management Sciences
159
Operations research letters
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International journal of production research
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Games and economic behavior
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1
Signaling quality via long lines and uninformative prices
Debo, Laurens
;
Rajan, Uday
;
Veeraraghavan, Senthil K.
- In:
Manufacturing & service operations management : M & SOM
22
(
2020
)
3
,
pp. 513-527
Persistent link: https://www.econbiz.de/10012242927
Saved in:
2
On-demand service platforms
Taylor, Terry A.
- In:
Manufacturing & service operations management : M & SOM
20
(
2018
)
4
,
pp. 704-720
Persistent link: https://www.econbiz.de/10011921990
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3
Threshold routing to trade off waiting and call resolution in call centers
Zhan, Dongyuan
;
Ward, Amy R.
- In:
Manufacturing & service operations management : M & SOM
16
(
2014
)
2
,
pp. 220-237
Persistent link: https://www.econbiz.de/10010367159
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4
Proactive customer service : operational benefits and economic frictions
Delana, Kraig
;
Savva, Nicos
;
Tezcan, Tolga
- In:
Manufacturing & service operations management : M & SOM
23
(
2021
)
1
,
pp. 70-87
Persistent link: https://www.econbiz.de/10012506614
Saved in:
5
A clustered overflow configuration of inpatient beds in hospitals
Izady, Navid
;
Mohamed, Israa
- In:
Manufacturing & service operations management : M & SOM
23
(
2021
)
1
,
pp. 139-154
Persistent link: https://www.econbiz.de/10012506996
Saved in:
6
Crowdsourcing last-mile deliveries
Fatehi, Soraya
;
Wagner, Michael R.
- In:
Manufacturing & service operations management : M & SOM
24
(
2022
)
2
,
pp. 791-809
Persistent link: https://www.econbiz.de/10013258602
Saved in:
7
Signaling service quality through queue disclosure
Guo, Pengfei
;
Haviv, Moshe
;
Luo, Zhenwei
;
Wang, Yulan
- In:
Manufacturing & service operations management : M & SOM
25
(
2023
)
2
,
pp. 543-562
Persistent link: https://www.econbiz.de/10014302135
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8
Off-platform threats in on-demand services
He, Eryn Juan
;
Savin, Sergei
;
Goh, Joel
;
Teo, Chung-Piaw
- In:
Manufacturing & service operations management : M & SOM
25
(
2023
)
2
,
pp. 775-791
Persistent link: https://www.econbiz.de/10014302208
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9
Optimally scheduling heterogeneous impatient customers
Bassamboo, Achal
;
Randhawa, Ramandeep
;
Wu, Chenguang Allen
- In:
Manufacturing & service operations management : M & SOM
25
(
2023
)
3
,
pp. 1066-1080
Persistent link: https://www.econbiz.de/10014302836
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10
Blockchain operations in the presence of security concerns
He, Jiahao
;
Zhang, Guangyuan
;
Zhang, Jiheng
;
Zhang, …
- In:
Manufacturing & service operations management : M & SOM
25
(
2023
)
3
,
pp. 1117-1135
Persistent link: https://www.econbiz.de/10014302849
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