Purpose The purpose of this paper is to identify factors that affect continuance intention towards internet banking … usage using the institutional trust theory. Design/methodology/approach Data were collected from 481 internet banking users … from a bank in Ghana using a questionnaire. The respondents were internet banking users. Data were analysed using partial …

of Web sites. Shows how these factors boosted the branding potential of the Web sites. In a comparison of the Internet … strategies of Japanese and US software firms, results showed that US firms created more dynamic and innovative Internet …

It may be logical to think that a firm offering products that can be delivered online will benefit more from Internet … examines whether product characteristics have significant effect on Internet commerce benefit. The results indicate that … product characteristics in isolation do not have a significant effect on Internet commerce benefit. No significant difference …

Looks at the ways in which firms are currently using the Internet and examines the extent to which these uses are … informational or facilitate relationship building. A study shows that the majority of fims still use the Internet for informational … purposes. Relationship facilitating and transactional uses of Internet are found – particularly for larger firms and for those …

upon trust and in the online B2C environment the absence of physical cues increases the reliance upon other elements to … discernable differences between male and female perceptions of online shopping; however, the present study detects only minor …

. An extranet is a private Internet site that enables several companies to securely share information and conduct business …