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Selective demarketing : when customers destroy value
Farquhar, Jillian Dawes; Robson, Julie - In: Marketing theory 17 (2017) 2, pp. 165-182
Persistent link: https://www.econbiz.de/10011771404
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Blaming me, blaming you! : the pendulum of blame in payday lending
Brown, Jane; Apostolidis, Chrysostomos; Farquhar, … - In: Marketing theory 21 (2021) 4, pp. 517-538
Persistent link: https://www.econbiz.de/10012660661
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Convenience : a service perspective
Farquhar, Jillian Dawes; Rowley, Jennifer - In: Marketing theory 9 (2009) 4, pp. 425-438
Persistent link: https://www.econbiz.de/10009870724