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Steering in Online Markets : The Role of Platform Incentives and Credibility
Barach, Moshe; Golden, Joseph; Horton, John J. - 2022
Platform marketplaces can potentially steer buyers to certain sellers by recommending or guaranteeing those sellers. Money-back guarantees—which create a direct financial stake for the platform in seller performance—might be particularly effective at steering, as they align buyer and...
Persistent link: https://www.econbiz.de/10013323442
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Consumer Price Search and Platform Design in Internet Commerce
Dinerstein, Michael - 2015
Search frictions can explain why the "law of one price" fails in retail markets and why even firms selling commodity products have pricing power. In online commerce, physical search costs are low, yet price dispersion is common. We use browsing data from eBay to estimate a model of consumer...
Persistent link: https://www.econbiz.de/10013032706
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The Effect of Word of Mouth on Sales : Online Book Reviews
Chevalier, Judith A.; Mayzlin, Dina - 2021
We examine the effect of consumer reviews on relative sales of books on Amazon.com and BarnesandNoble.com. We find that 1) reviews are overwhelmingly positive at both sites, but there are more reviews and longer reviews at Amazon.com, 2) an improvement in a book's reviews leads to an increase in...
Persistent link: https://www.econbiz.de/10013237283
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Returns to Consumer Search : Evidence from Ebay
Blake, Tom - 2016
A growing body of empirical literature finds that consumers are relatively limited in how much they search over product characteristics. We assemble a dataset of search and purchase behavior from eBay to quantify the returns, and thus implied costs, to consumer search on the internet. The...
Persistent link: https://www.econbiz.de/10012989733
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Understanding Trust
Sapienza, Paola - 2010
Several papers study the effect of trust by using the answer to the World Values Survey (WVS) question quot … measure the level of trust. Glaeser et al. (2000) question the validity of this measure by showing that it is not correlated … with senders' behavior in the standard trust game, but only with his trustworthiness. By using a large sample of German …
Persistent link: https://www.econbiz.de/10012759848
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Putting Integrity into Finance : A Purely Positive Approach
Erhard, Werner - 2014
The seemingly never ending scandals in the world of finance with their damaging effects on value and human welfare (that continue unabated in spite of all the various efforts to curtail the behavior that results in those scandals) argues strongly for an addition to the current paradigm of...
Persistent link: https://www.econbiz.de/10013056596
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More Trusting, Less Trust? An Investigation of Early E-Commerce in China
Cai, Hongbin - 2013
Trust is vital for market development, but how can trust be enhanced in a marketplace? A common view is that more … trusting may help to build trust, especially in less developed economies. In this paper, we argue that more trusting may lead … to less trust. We set up a rational expectation model in which a marketplace uses buyer protection to promote buyer …
Persistent link: https://www.econbiz.de/10013083391
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Internet Retail Demand : Taxes, Geography, and Online-Offline Competition
Ellison, Glenn - 2014
Data on sales of memory modules are used to explore several aspects of e-retail demand. There is a strong relationship between e-retail sales to a given state and sales tax rates that apply to purchases from online retailers. This suggests that there is substantial substitution between online...
Persistent link: https://www.econbiz.de/10012752281
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The Information Value of Online Social Networks : Lessons from Peer-to-Peer Lending
Freedman, Seth - 2014
We examine whether social networks facilitate online markets using data from a leading peer-to-peer lending website. We find that borrowers with social ties are consistently more likely to have their loans funded and receive lower interest rates; however, most borrowers with social ties are more...
Persistent link: https://www.econbiz.de/10013060682
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Some Simple Economics of Crowdfunding
Agrawal, Ajay K. - 2014
It is not surprising that the financing of early-stage creative projects and ventures is typically geographically localized since these types of funding decisions are usually predicated on personal relationships and due diligence requiring face-to-face interactions in response to high levels of...
Persistent link: https://www.econbiz.de/10013063674