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Optimal choice for appointment scheduling window under patient no-show behavior
Liu, Nan - In: Production and operations management : an international … 25 (2016) 1, pp. 128-142
Persistent link: https://www.econbiz.de/10011437197
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Panel size and overbooking decisions for appointment-based services under patient no-shows
Liu, Nan; Ziya, Serhan - In: Production and operations management : an international … 23 (2014) 12, pp. 2209-2223
Persistent link: https://www.econbiz.de/10010479060
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Self-selecting priority queues with Burr distributed waiting costs
Gavirneni, Srinagesh; Kulkarni, Vidyadhar G. - In: Production and operations management : an international … 25 (2016) 6, pp. 979-992
Persistent link: https://www.econbiz.de/10011507676
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Two backorder compensation mechanisms in inventory systems with impatient customers
Chen, Jian; Huang, Shuo; Hassin, Refael; Zhang, Nan - In: Production and operations management : an international … 24 (2015) 10, pp. 1640-1656
Persistent link: https://www.econbiz.de/10011389260
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Quality-speed competition in customer-intensive services with boundedly rational customers
Li, Xin; Guo, Pengfei; Lian, Zhaotong - In: Production and operations management : an international … 25 (2016) 11, pp. 1885-1901
Persistent link: https://www.econbiz.de/10011626758
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Analyzing the effect of express orders on supply chain costs and delivery times
Olbert, Henning; Protopappa-Sieke, Margarita; … - In: Production and operations management : an international … 25 (2016) 12, pp. 2035-2050
Persistent link: https://www.econbiz.de/10011628212
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Staffing call centers with uncertain arrival rates and co-sourcing
Levent Koçağa, Yaşar; Armony, Mor; Ward, Amy R. - In: Production and operations management : an international … 24 (2015) 7, pp. 1101-1117
Persistent link: https://www.econbiz.de/10011309925
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Point-of-dispensing location and capacity optimization via a decision support system
Ramirez-Nafarrate, Adrian; Lyon, Joshua D.; Fowler, John W. - In: Production and operations management : an international … 24 (2015) 8, pp. 1311-1328
Persistent link: https://www.econbiz.de/10011341402
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Capacity sharing and cost allocation among independent firms with congestion
Yu, Yimin; Benjaafar, Saif; Gerchak, Yigal - In: Production and operations management : an international … 24 (2015) 8, pp. 1285-1310
Persistent link: https://www.econbiz.de/10011341408
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Call center delay announcement using a newsvendor-like performance criterion
Jouini, Oualid; Akşin, Zeynep; Karaesmen, Fikri; … - In: Production and operations management : an international … 24 (2015) 4, pp. 587-604
Persistent link: https://www.econbiz.de/10011282790