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Customer satisfaction
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31
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Yi, Youjae
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Psychology & marketing
Journal of retailing and consumer services
457
International journal of hospitality management
378
Journal of business research : JBR
324
Journal of Services Marketing
218
The journal of services marketing
192
European Journal of Marketing
189
The service industries journal
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Tourism management : research, policies, practice
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
172
Journal of Consumer Marketing
168
Journal of hospitality marketing & management
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International journal of contemporary hospitality management
145
International Journal of Bank Marketing
138
Cogent business & management
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
110
Services marketing quarterly
100
Asia Pacific journal of marketing and logistics
98
Journal of air transport management
96
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
94
Tourism management perspectives : TMP
91
Journal of service research : JSR
88
The TQM journal : the international review of organizational improvement
86
Service business
85
International Journal of Contemporary Hospitality Management
84
Marketing Intelligence & Planning
79
The international journal of bank marketing : IJBM
79
Industrial marketing management : the international journal for industrial and high-tech firms
73
International journal of productivity and quality management : IJPQM
73
Journal of strategic marketing
73
Journal of the Academy of Marketing Science
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Journal of service management
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SpringerLink / Bücher
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Total quality management & business excellence
66
International Journal of Quality & Reliability Management
65
International Journal of Retail & Distribution Management
65
European journal of marketing : EJM
64
International journal of quality and service sciences
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International journal of services and operations management
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ECONIS (ZBW)
94
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1
Segmenting the business traveler based on emotions, satisfaction, and behavioral intention
Millán, Angel
;
Fanjul, María Luisa
;
Moital, Miguel
- In:
Psychology & marketing
33
(
2016
)
2
,
pp. 82-93
Persistent link: https://www.econbiz.de/10011433842
Saved in:
2
Affective and cognitive components of attitudes in high-stakes decisions : an application of the theory of planned behavior to hormone replacement therapy use
King Schaller, Tracey
;
Malhotra, Naresh K.
- In:
Psychology & marketing
32
(
2015
)
6
,
pp. 678-695
Persistent link: https://www.econbiz.de/10011288556
Saved in:
3
Social sharing of online videos : examining american consumers' video sharing attitudes, intent, and behavior
Yang, Hongwei Chris
;
Wang, Yingqi
- In:
Psychology & marketing
32
(
2015
)
9
,
pp. 907-919
Persistent link: https://www.econbiz.de/10011340193
Saved in:
4
Change their choice! : changing behavior using the CAN approach and activism research
Wansink, Brian
- In:
Psychology & marketing
32
(
2015
)
5
,
pp. 486-500
Persistent link: https://www.econbiz.de/10010527128
Saved in:
5
Eliciting consumer preferences for certified animal-friendly foods : can elements of the theory of planned behavior improve choice experiment analysis?
Nocella, Giuseppe
;
Böcker, Andreas
;
Hubbard, Lionel J.
; …
- In:
Psychology & marketing
29
(
2012
)
11
,
pp. 850-868
Persistent link: https://www.econbiz.de/10009664856
Saved in:
6
Cognitive, emotional, and sociocultural processes in consumption
Xie, Chunyan
;
Bagozzi, Richard P.
;
Østli, Jens
- In:
Psychology & marketing
30
(
2013
)
1
,
pp. 12-25
Persistent link: https://www.econbiz.de/10009716257
Saved in:
7
My anger is your gain, my contempt your loss : explaining consumer responses to corporate wrongdoing
Romani, Simona
;
Grappi, Silvia
;
Bagozzi, Richard P.
- In:
Psychology & marketing
30
(
2013
)
12
,
pp. 1029-1042
Persistent link: https://www.econbiz.de/10010232506
Saved in:
8
The beliefs which influence young males to speed and strategies to slow them down : informing the content of antispeeding messages
Lewis, Ioni
;
Watson, Barry
;
White, Katherine M.
; …
- In:
Psychology & marketing
30
(
2013
)
9
,
pp. 826-841
Persistent link: https://www.econbiz.de/10009792691
Saved in:
9
When your source is smiling, consumers may automatically smile with you : investigating the source expressive display hypothesis
Kulczynski, Alicia
;
Ilicic, Jasmina
;
Baxter, Stacey M.
- In:
Psychology & marketing
33
(
2016
)
1
,
pp. 5-19
Persistent link: https://www.econbiz.de/10011433816
Saved in:
10
Exploring green brand associations through a network analysis approach
Wang, Hui-Ju
;
Horng, Shun-Ching
- In:
Psychology & marketing
33
(
2016
)
1
,
pp. 20-35
Persistent link: https://www.econbiz.de/10011433819
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