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Performance information and learning effects on citizen satisfaction with public services
Noda, Yu - In: Public management review 23 (2021) 12, pp. 1833-1855
Persistent link: https://www.econbiz.de/10012695074
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Public service motivation and government officials' willingness to learn in public sector benchmarking process
Ki, Namhoon - In: Public management review 23 (2021) 4, pp. 610-632
Persistent link: https://www.econbiz.de/10012440464
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Strategic planning and performance perceptions of managers and citizens : analysing multiple mediations
Vandersmissen, Laure; George, Bert; Voets, Joris - In: Public management review 26 (2024) 2, pp. 514-538
Persistent link: https://www.econbiz.de/10014477661
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Exploring the diffusion of innovation among high and low innovative localities : a test of the Berry and Berry model
Walker, Richard M.; Avellaneda, Claudia N.; Berry, … - In: Public management review 13 (2011) 1, pp. 95-125
Persistent link: https://www.econbiz.de/10008909100
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Service quality, administrative process, and citizens' evaluation of local government in the US
Van Ryzin, Gregg G. - In: Public management review 17 (2015) 3, pp. 425-442
Persistent link: https://www.econbiz.de/10010502826
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The public service offering and its influence on marketing priorities in local government organizations
Chew, Celine; Vinestock, Christopher - In: Public management review 14 (2012) 4, pp. 473-497
Persistent link: https://www.econbiz.de/10009565903
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Assessing users' perceptions on how to improve public services quality
Carvalho, Cláudia; Brito, Carlos Henrique Figueiredo e … - In: Public management review 14 (2012) 4, pp. 451-472
Persistent link: https://www.econbiz.de/10009565905
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Do interlocal contracts seek collaborative efficiency? : an investigation of police service delivery in California cities
Zeemering, Eric S. - In: Public management review 21 (2019) 7, pp. 968-987
Persistent link: https://www.econbiz.de/10012178824
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Clash of public administration paradigms in delegation of education and elderly care services in a post-socialist state (Poland)
Kordasiewicz, Anna; Sadura, Przemysław - In: Public management review 19 (2017) 5/6, pp. 785-801
Persistent link: https://www.econbiz.de/10011707135
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Citizen perceptions of public school efficiency : evidence from the U.S.
Brunner, Eric J.; Robbins, Mark; Simonsen, William - In: Public management review 26 (2024) 6, pp. 1475-1497
Persistent link: https://www.econbiz.de/10014549590