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~isPartOf:"Quality management journal : QMJ"
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The role of national culture o...
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Dienstleistungsqualität
17
Service quality
17
Customer satisfaction
10
Kundenzufriedenheit
10
Consumer behaviour
7
Konsumentenverhalten
7
Quality management
7
Qualitätsmanagement
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Krankenhaus
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Product quality
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Produktqualität
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service quality
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PLS-SEM
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Beziehungsmarketing
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Fast-food industry
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Gastronomie
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Relationship marketing
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Prybutok, Victor R.
18
Blankson, Charles
6
Qin, Hong
5
Boakye, Kwabena G.
4
Harun, Ahasan
4
Prybutok, Gayle
4
Zhang, Xiaoni
4
Kappelman, Leon A.
2
Landrum, Hollis
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Peak, Daniel A.
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Prybutok, Victor
2
Prybutok, Victor R
2
Boakye, Kwabena G
1
Boonme, Kittipong
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David, Alsius
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George, Benjamin
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Kwon, Junbyuk
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Kwon, Junhyuk
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Ofori, Kwame Simpe
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Peng, Xianghui
1
Randall, Wesley S.
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Rokonuzzaman, Md.
1
Scott, Rebecca A.
1
Senn, William D.
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Wen, Chao
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Xu, Lu
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Quality management journal : QMJ
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
12
International journal of services and standards
11
Statistics & Probability Letters
11
Industrial marketing management : the international journal for industrial and high-tech firms
8
Journal of retailing and consumer services
7
Journal of current issues and research in advertising : JCIRA
6
Thunderbird international business review
6
International Journal of Bank Marketing
5
Journal of Business & Industrial Marketing
5
Metrika
5
The journal of business & industrial marketing
5
Industrial Management & Data Systems
4
International journal of quality and service sciences
4
Journal of Product & Brand Management
4
Journal of advertising research
4
Journal of marketing management : MM
4
The international journal of bank marketing : IJBM
4
The journal of retail marketing management research : JRMMR
4
Africa journal of management
3
European Journal of Operational Research
3
European journal of marketing : EJM
3
Information resources management journal : IRMJ ; an official publication of the Information Resources Management Association
3
International Journal of Quality and Service Sciences
3
International journal of quality & reliability management
3
International journal of services technology and management
3
Journal of African business
3
Journal of business research : JBR
3
Journal of decision systems
3
Journal of electronic commerce research : JECR
3
Journal of global marketing
3
Journal of strategic marketing
3
Marketing intelligence & planning
3
Operations management research : OMR ; advancing practice through theory
3
Socio-economic planning sciences : the international journal of public sector decision-making
3
Thunderbird International Business Review
3
Administrative Sciences
2
Business Process Management Journal
2
Business process management journal
2
Industrial management & data systems
2
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ECONIS (ZBW)
18
OLC EcoSci
4
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1
The Role of National Culture on Relationships Between Customers' Perception of Quality, Values, Satisfaction, and Behavioral Intentions - A look at the Chinese culture and the Amer...
Wen, Chao
;
Qin, Hong
;
Prybutok, Victor R
;
Blankson, Charles
- In:
Quality management journal : QMJ
19
(
2012
)
4
,
pp. 7-24
Persistent link: https://www.econbiz.de/10010035756
Saved in:
2
Determinants of customer-perceived service quality in fast-food restaurants and their relationship to customer satisfaction and behavioral intentions
Qin, Hong
;
Prybutok, Victor R.
- In:
Quality management journal : QMJ
15
(
2008
)
2
,
pp. 35-50
Persistent link: https://www.econbiz.de/10003783570
Saved in:
3
UCPERF : an urgent care patient satisfaction instrument
Qin, Hong
;
Prybutok, Victor R.
;
Peak, Daniel A.
; …
- In:
Quality management journal : QMJ
21
(
2014
)
3
,
pp. 11-25
Persistent link: https://www.econbiz.de/10010383912
Saved in:
4
The moderating effect of gender in urgent care service satisfaction
Qin, Hong
;
Boonme, Kittipong
;
George, Benjamin
; …
- In:
Quality management journal : QMJ
24
(
2017
)
3
,
pp. 20-30
Persistent link: https://www.econbiz.de/10011721847
Saved in:
5
Determinants of Customer-Perceived Service Quality in Fast-Food Restaurants and Their Relationship to Customer Satisfaction and Behavioral Intentions - A modified SERVPERF instrume...
Qin, Hong
;
Prybutok, Victor R.
- In:
Quality management journal : QMJ
15
(
2008
)
2
,
pp. 35-50
Persistent link: https://www.econbiz.de/10007995280
Saved in:
6
The attraction of the sizzle : a service investment model
Boakye, Kwabena G.
;
Kwon, Junhyuk
;
Blankson, Charles
; …
- In:
Quality management journal : QMJ
19
(
2012
)
4
,
pp. 24-38
Persistent link: https://www.econbiz.de/10009659102
Saved in:
7
The value of visual quality and service quality to augmented reality enabled mobile shopping experience
David, Alsius
;
Senn, William D.
;
Peak, Daniel A.
; …
- In:
Quality management journal : QMJ
28
(
2021
)
3
,
pp. 116-127
Persistent link: https://www.econbiz.de/10012584868
Saved in:
8
The battle for customer loyalty : an examination of customer loyalty in the goods and services domain
Boakye, Kwabena G.
;
Blankson, Charles
;
Prybutok, Victor R.
- In:
Quality management journal : QMJ
24
(
2017
)
4
,
pp. 21-34
Persistent link: https://www.econbiz.de/10011764220
Saved in:
9
Relative contributions of product quality and service quality in the automobile industry
Xu, Lu
;
Blankson, Charles
;
Prybutok, Victor
- In:
Quality management journal : QMJ
24
(
2017
)
1
,
pp. 21-36
Persistent link: https://www.econbiz.de/10011633475
Saved in:
10
The Attraction of the Sizzle: A Service Investment Model - The results of the first test of the investment model for predicting attitudinal loyalty in service industries.
Boakye, Kwabena G
;
Kwon, Junbyuk
;
Blankson, Charles
; …
- In:
Quality management journal : QMJ
19
(
2012
)
4
,
pp. 24-39
Persistent link: https://www.econbiz.de/10010035757
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