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~isPartOf:"Quality management journal : QMJ"
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Quality management
174
Qualitätsmanagement
174
Dienstleistungsqualität
92
Service quality
92
Hospital
41
Krankenhaus
41
USA
38
United States
38
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quality management
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service quality
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223
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Prybutok, Victor R.
16
Prybutok, Victor
9
Evans, James R.
7
Fredendall, Lawrence D.
7
McFadden, Kathleen L.
7
Ford, Matthew W.
6
Antony, Jiju
5
Blankson, Charles
5
Gowen, Charles, III.
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Harun, Ahasan
5
Peng, Xianghui
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Boakye, Kwabena G.
4
Chakraborty, Subhajit
4
Kaynak, Hale
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Lee, Jung Young
4
Mast, Jeroen de
4
Prybutok, Gayle
4
Qin, Hong
4
AlNajem, Mohamad N.
3
Cudney, Elizabeth A.
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Davis, Mark
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Does, Ronald J. M. M.
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Ferrand, Yann B.
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Foster, S. Thomas
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Johnson, Dana M.
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Latham, John R.
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Linderman, Kevin
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Ponnaiyan, Subramaniam
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Russell, Roberta S.
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Taaffe, Kevin
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Zhang, Xiaoni
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Ababneh, Khaldoun I.
2
Anholon, Rosley
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Bashar, Abul
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Bernardo, Vitor Zanetti
2
Boiral, Olivier
2
Cao, Ying
2
Chakravorty, Satya S.
2
Chawalit Jeenanunta
2
Choi, Yunsik
2
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Quality management journal : QMJ
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
664
International journal of productivity and quality management : IJPQM
514
The TQM journal : the international review of organizational improvement
494
Auditing : a journal of practice & theory
471
International journal of quality & reliability management
457
International journal of hospitality management
422
International journal of production research
391
Journal of retailing and consumer services
335
The service industries journal
320
Total quality management & business excellence
301
Benchmarking : an international journal ; BIJ
300
IMF Staff Country Reports
296
Journal of business research : JBR
296
Managerial auditing journal
288
NBER working paper series
267
The accounting review : a publication of the American Accounting Association
264
Working paper / National Bureau of Economic Research, Inc.
258
International journal of production economics
250
SpringerLink / Bücher
241
NBER Working Paper
233
International journal of auditing : IJA
231
Accounting horizons : a quarterly publication of the American Accounting Association
218
The journal of services marketing
210
WPg : Kompetenz schafft Vertrauen
190
Cogent business & management
188
International journal of six sigma and competitive advantage : IJSSCA
187
European journal of operational research : EJOR
171
International journal of services and operations management
171
International journal of contemporary hospitality management
170
International journal of quality and service sciences
167
Journal of air transport management
165
Journal of accounting and public policy
152
Journal of hospitality marketing & management
142
Services marketing quarterly
142
Tourism management : research, policies, practice
141
Health care management review : HCM review
138
Journal of business ethics : JOBE
131
Management science : journal of the Institute for Operations Research and the Management Sciences
127
Accounting, organizations and society : an international journal devoted to the behavioural, organizational and social aspects of accounting
126
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ECONIS (ZBW)
223
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1
Managing quality crossroads in healthcare : an integrative supply chain perspective
Gardner, John W.
;
Linderman, Kevin W.
;
McFadden, Kathleen L.
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 2-17
Persistent link: https://www.econbiz.de/10011976301
Saved in:
2
Prioritizing quality of product and service dimensions with respect to a product-service system in the public transport sector
Sharma, Mohita Gangwar
;
Kumar, Gopal
- In:
Quality management journal : QMJ
23
(
2016
)
4
,
pp. 23-36
Persistent link: https://www.econbiz.de/10011603774
Saved in:
3
An empirical study on quality improvement in higher education institutions with reference to selected processes
Mulay, Rahul V.
;
Khanna, Vandana Tandon
- In:
Quality management journal : QMJ
28
(
2021
)
1
,
pp. 41-56
Persistent link: https://www.econbiz.de/10012425476
Saved in:
4
Managing quality crossroads in healthcare : an integrative supply chain perspective
Gardner, John W.
;
Linderman, Kevin W.
;
McFadden, Kathleen L.
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 2-17
Persistent link: https://www.econbiz.de/10012309031
Saved in:
5
The ills of multi-person workplaces - reflecting negatively on quality and employee well-being : a cellular fix
Schonberger, Richard J.
- In:
Quality management journal : QMJ
27
(
2020
)
4
,
pp. 229-240
Persistent link: https://www.econbiz.de/10012309654
Saved in:
6
Contribution of product and provider quality to cell phone industry quality
Scott, Rebecca A.
;
Peng, Xianghui
;
Prybutok, Victor R.
- In:
Quality management journal : QMJ
22
(
2015
)
2
,
pp. 33-47
Persistent link: https://www.econbiz.de/10010515935
Saved in:
7
Antecedents of hypermarket service quality in the United Arab Emirates
ElMelegy, Ahmed R.
;
Ponnaiyan, Subramaniam
;
AlNajem, …
- In:
Quality management journal : QMJ
24
(
2017
)
4
,
pp. 35-48
Persistent link: https://www.econbiz.de/10011764235
Saved in:
8
Determinants of fast-food restaurant service quality in the United Arab Emirates
Ponnaiyan, Subramaniam
;
Ababneh, Khaldoun I.
;
Prybutok, …
- In:
Quality management journal : QMJ
28
(
2021
)
2
,
pp. 86-97
Persistent link: https://www.econbiz.de/10012500781
Saved in:
9
Toward cost-effective service excellence : exploring the relationship between managers' perceptions of quality and the operational efficiency and profitability of restaurants
Kukanja, Marko
;
Planinc, Tanja
- In:
Quality management journal : QMJ
27
(
2020
)
2
,
pp. 95-105
Persistent link: https://www.econbiz.de/10012309607
Saved in:
10
Relative contributions of product quality and service quality in the automobile industry
Xu, Lu
;
Blankson, Charles
;
Prybutok, Victor
- In:
Quality management journal : QMJ
24
(
2017
)
1
,
pp. 21-36
Persistent link: https://www.econbiz.de/10011633475
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