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~isPartOf:"Quality management journal : QMJ"
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Quality management
176
Qualitätsmanagement
176
Dienstleistungsqualität
92
Service quality
92
Hospital
41
Krankenhaus
41
Customer satisfaction
40
Kundenzufriedenheit
40
USA
38
United States
38
quality management
29
Gesundheitsversorgung
26
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22
Lean management
22
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21
Health care system
21
Product quality
21
Produktqualität
21
Consumer behaviour
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Lieferkette
19
Supply chain
19
Standardisierung
18
Standardization
18
service quality
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Lean Production
17
Lean production
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Business process management
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Prozessmanagement
15
Innovation
14
Patienten
14
Patients
14
Six Sigma
14
Beziehungsmarketing
13
Relationship marketing
13
Bibliometrics
12
Bibliometrie
12
Firm performance
12
Unternehmenserfolg
12
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222
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226
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9
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English
227
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Prybutok, Victor R.
17
Prybutok, Victor
9
Evans, James R.
7
Fredendall, Lawrence D.
7
McFadden, Kathleen L.
7
Ford, Matthew W.
6
Antony, Jiju
5
Blankson, Charles
5
Boakye, Kwabena G.
5
Gowen, Charles, III.
5
Harun, Ahasan
5
Peng, Xianghui
5
Chakraborty, Subhajit
4
Kaynak, Hale
4
Latham, John R.
4
Lee, Jung Young
4
Mast, Jeroen de
4
Prybutok, Gayle
4
Qin, Hong
4
AlNajem, Mohamad N.
3
Cudney, Elizabeth A.
3
Davis, Mark
3
Does, Ronald J. M. M.
3
Ferrand, Yann B.
3
Foster, S. Thomas
3
Johnson, Dana M.
3
Linderman, Kevin
3
Ponnaiyan, Subramaniam
3
Russell, Roberta S.
3
Taaffe, Kevin
3
Zhang, Xiaoni
3
Ababneh, Khaldoun I.
2
Abuamoud, Ismaiel
2
Alkhatib, Saleh
2
Alrousan, Ramzi Mahmoud
2
Anholon, Rosley
2
Bashar, Abul
2
Bernardo, Vitor Zanetti
2
Boiral, Olivier
2
Cao, Ying
2
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Quality management journal : QMJ
Journal of business research : JBR
973
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
704
Technological forecasting & social change : an international journal
692
International journal of hospitality management
641
International journal of innovation management
574
Journal of retailing and consumer services
561
SpringerLink / Bücher
549
International journal of productivity and quality management : IJPQM
543
The TQM journal : the international review of organizational improvement
502
International journal of technology management : IJTM
501
International journal of quality & reliability management
473
International journal of production research
452
The service industries journal
452
Research policy : policy, management and economic studies of science, technology and innovation
444
Technovation : the international journal of technological innovation, entrepreneurship and technology management
431
Technology analysis & strategic management
430
Journal of open innovation : technology, market, and complexity
427
Industrial marketing management : the international journal for industrial and high-tech firms
395
International journal of production economics
345
Total quality management & business excellence
332
IEEE transactions on engineering management : EM
318
The journal of services marketing
283
Journal of Services Marketing
280
Tourism management : research, policies, practice
264
NBER working paper series
253
International journal of innovation and technology management
243
Cogent business & management
240
Working paper / National Bureau of Economic Research, Inc.
238
International journal of contemporary hospitality management
235
NBER Working Paper
221
The journal of product innovation management : an international publication of the Product Development & Management Association
211
Journal of hospitality marketing & management
205
Journal of travel and tourism marketing
204
Innovation: organization & management : IOM
200
International journal of quality and service sciences
189
International journal of business innovation and research
188
International journal of six sigma and competitive advantage : IJSSCA
187
The journal of business & industrial marketing
186
Journal of engineering and technology management : JET-M
183
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ECONIS (ZBW)
227
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1
Relative contributions of product quality and service quality in the automobile industry
Xu, Lu
;
Blankson, Charles
;
Prybutok, Victor
- In:
Quality management journal : QMJ
24
(
2017
)
1
,
pp. 21-36
Persistent link: https://www.econbiz.de/10011633475
Saved in:
2
The value of visual quality and service quality to augmented reality enabled mobile shopping experience
David, Alsius
;
Senn, William D.
;
Peak, Daniel A.
; …
- In:
Quality management journal : QMJ
28
(
2021
)
3
,
pp. 116-127
Persistent link: https://www.econbiz.de/10012584868
Saved in:
3
Determinants of fast-food restaurant service quality in the United Arab Emirates
Ponnaiyan, Subramaniam
;
Ababneh, Khaldoun I.
;
Prybutok, …
- In:
Quality management journal : QMJ
28
(
2021
)
2
,
pp. 86-97
Persistent link: https://www.econbiz.de/10012500781
Saved in:
4
Toward cost-effective service excellence : exploring the relationship between managers' perceptions of quality and the operational efficiency and profitability of restaurants
Kukanja, Marko
;
Planinc, Tanja
- In:
Quality management journal : QMJ
27
(
2020
)
2
,
pp. 95-105
Persistent link: https://www.econbiz.de/10012309607
Saved in:
5
Antecedents of hypermarket service quality in the United Arab Emirates
ElMelegy, Ahmed R.
;
Ponnaiyan, Subramaniam
;
AlNajem, …
- In:
Quality management journal : QMJ
24
(
2017
)
4
,
pp. 35-48
Persistent link: https://www.econbiz.de/10011764235
Saved in:
6
Healthcare performance excellence : a comparison of Baldrige Award recipients and competitors
Schulingkamp, Ronald C.
;
Latham, John R.
- In:
Quality management journal : QMJ
22
(
2015
)
3
,
pp. 6-22
Persistent link: https://www.econbiz.de/10011309906
Saved in:
7
SEM of service quality to predict overall patient satisfaction in medical clinics : a case study
Johnson, Dana M.
;
Russell, Roberta S.
- In:
Quality management journal : QMJ
22
(
2015
)
4
,
pp. 18-36
Persistent link: https://www.econbiz.de/10011384434
Saved in:
8
Improving the service quality of telecommunication companies using online customer and employee review analysis
Sinha, Akhouri Amitanand
;
Rajendran, Suchitra
; …
- In:
Quality management journal : QMJ
27
(
2020
)
4
,
pp. 182-199
Persistent link: https://www.econbiz.de/10012309636
Saved in:
9
The ills of multi-person workplaces - reflecting negatively on quality and employee well-being : a cellular fix
Schonberger, Richard J.
- In:
Quality management journal : QMJ
27
(
2020
)
4
,
pp. 229-240
Persistent link: https://www.econbiz.de/10012309654
Saved in:
10
Patient satisfaction with healthcare services : a critical review
Ferrand, Yann B.
;
Siemens, Jennifer
;
Weathers, Danny
; …
- In:
Quality management journal : QMJ
23
(
2016
)
4
,
pp. 6-22
Persistent link: https://www.econbiz.de/10011603770
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