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Dienstleistungssektor
61
Service industry
58
Innovation
19
Dienstleistungsqualität
15
Service quality
15
Innovation management
14
Innovationsmanagement
14
Kundenzufriedenheit
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Le Nguyen Hau
3
Lee, Donhee
3
Lee, Sang M.
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Pham Ngoc Thuy
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Boix, Rafael
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Cheng, Lai-yu
2
Cho, Insu
2
Hervas-Oliver, Jose-Luis
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Park, Heejun
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Patrakosol, Buraj
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Trimi, Silvana
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Wang, Chih-wei
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AlEssa, Hanan S.
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Alba, Martin Federico
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Alonso-Almeida, María Mar del
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Asikainen, Anna-Leena
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Bagur-Femenías, Llorenç
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Baptista, Cristina Sales
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Benedettini, Ornella
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Botella-Carrubí, Dolores
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Chang, Hsin Hsin
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Ergene, Erim
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Fernández-Pérez de la Lastra, Susana
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Gallego, Jorge
1
Garcia Alvarez-Coque, José Maria
1
Geum, Youngjung
1
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Service business
Journal of business ethics : JOBE
2,024
Journal of Business Ethics
482
Journal of business ethics : JBE
369
Diskussionspapier / Lehrstuhl für Wirtschaftsethik, Martin-Luther-Universität Halle-Wittenberg
334
The service industries journal
283
SpringerLink / Bücher
282
Journal of business research : JBR
265
Business ethics quarterly : the journal of the Society for Business Ethics
197
Zeitschrift für Wirtschafts- und Unternehmensethik : zfwu
164
Business ethics : a European review
144
Springer eBook Collection
126
Business & society
90
The journal of services marketing
90
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
84
International journal of social economics
82
Edward Elgar E-Book Archive
78
Journal of retailing and consumer services
77
Corporate social responsibility and environmental management
74
The journal of management development
74
Discussion paper series / IZA
73
Business horizons
72
Industrial marketing management : the international journal for industrial and high-tech firms
72
NBER working paper series
71
Asian journal of business ethics : AJBE
69
Business and society review : a quarterly forum on the role of business in a free society
68
Research on professional responsibility and ethics in accounting
68
CESifo working papers
67
International journal of production economics
65
Journal of management inquiry
65
Business & professional ethics journal
60
Business ethics, the environment & responsibility
60
Review of social economy : publication of the Association for Social Economics
60
Journal of service management
59
International journal of hospitality management
57
Journal of economic behavior & organization : JEBO
57
MPRA Paper
56
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
55
Technological forecasting & social change : an international journal
54
Discussion paper
53
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ECONIS (ZBW)
62
OLC EcoSci
3
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1
Impact of organizational culture and capabilities on employee commitment to ethical behavior in the healthcare sector
Lee, Donhee
- In:
Service business
14
(
2020
)
1
,
pp. 47-74
Persistent link: https://www.econbiz.de/10012172757
Saved in:
2
Does haste always make waste? : service quantity, service quality, and incentives in speed-intensive service firms
Song, Chanhoo
;
Jang, Sungha
;
Johnson, Jennifer Wiggins
; …
- In:
Service business
13
(
2019
)
2
,
pp. 289-304
Persistent link: https://www.econbiz.de/10012124322
Saved in:
3
Service quality and productivity in the U.S. airline industry : a service quality-adjusted DEA model
Choi, Kanghwa
;
Lee, Donhee
;
Olson, David L.
- In:
Service business
9
(
2015
)
1
,
pp. 137-160
Persistent link: https://www.econbiz.de/10011296083
Saved in:
4
The adoption of quality management practices and their impact on business performance in small service companies : the case of Spanish travel agencies
Alonso-Almeida, María Mar del
;
Bagur-Femenías, Llorenç
; …
- In:
Service business
9
(
2015
)
1
,
pp. 57-75
Persistent link: https://www.econbiz.de/10011296096
Saved in:
5
Shaping innovation in European knowledge-intensive business services
Hipp, Christiane
;
Gallego, Jorge
;
Rubalcaba-Bermejo, Luis
- In:
Service business
9
(
2015
)
1
,
pp. 41-55
Persistent link: https://www.econbiz.de/10011296100
Saved in:
6
The role of ethnicity in domestic intercultural service encounters
Hamid Rizal
;
Jeng, Don Jyh-Fu
;
Chang, Hsin Hsin
- In:
Service business
10
(
2016
)
2
,
pp. 263-282
Persistent link: https://www.econbiz.de/10011722294
Saved in:
7
The influence of variability and strategy of service supply chains on performance
Lo, Sonia M.
- In:
Service business
10
(
2016
)
2
,
pp. 393-421
Persistent link: https://www.econbiz.de/10011722324
Saved in:
8
Developing new smart services using integrated morphological analysis : integration of the market-pull and technology-push approach
Geum, Youngjung
;
Jeon, Hongseok
;
Lee, Hakyeon
- In:
Service business
10
(
2016
)
3
,
pp. 531-555
Persistent link: https://www.econbiz.de/10011722355
Saved in:
9
Customer participation to co-create value in human transformative services : a study of higher education and health care services
Le Nguyen Hau
;
Pham Ngoc Thuy
- In:
Service business
10
(
2016
)
3
,
pp. 603-628
Persistent link: https://www.econbiz.de/10011722401
Saved in:
10
A service innovation framework for start-up firms by integrating service experience engineering approach and capability maturity model
Wang, K. J.
;
Widagdo, J.
;
Lin, Y. S.
;
Yang, H. L.
; …
- In:
Service business
10
(
2016
)
4
,
pp. 867-916
Persistent link: https://www.econbiz.de/10011722444
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