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The role of customer operant resources in health care value creation
Le Nguyen Hau - In: Service business 13 (2019) 3, pp. 457-478
Persistent link: https://www.econbiz.de/10012124352
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Motivation triggers for customer participation in value co-creation
Palma, Freida C.; Trimi, Silvana; Hong, Soon Goo - In: Service business 13 (2019) 3, pp. 557-580
Persistent link: https://www.econbiz.de/10012124370
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Customer participation to co-create value in human transformative services : a study of higher education and health care services
Le Nguyen Hau; Pham Ngoc Thuy - In: Service business 10 (2016) 3, pp. 603-628
Persistent link: https://www.econbiz.de/10011722401
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Two-sided effects of customer participation : roles of relationships and social-interaction values in social services
Park, Cheol; Lee, Heejung; Jun, Jongkun; Lee, Thaemin - In: Service business 12 (2018) 3, pp. 621-640
Persistent link: https://www.econbiz.de/10011915173
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Towards becoming a service-dominant enterprise : an actor engagement perspective
Chou, Hsin-Hui; Huang, Chao-Chin; Tu, Pei-Yun - In: Service business 17 (2023) 2, pp. 607-632
Persistent link: https://www.econbiz.de/10014333845
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Transforming customer brand engagement to co-creation value through participation energy and effort
Mai Thi My‑Quyen; Le Nguyen Hau - In: Service business 15 (2021) 3, pp. 493-514
Persistent link: https://www.econbiz.de/10012620105
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The effects of interaction behaviors of service frontliners on customer participation in the value co-creation : a study of health care service
Le Nguyen Hau; Pham Ngoc Tram Anh; Pham Ngoc Thuy - In: Service business 11 (2017) 2, pp. 253-277
Persistent link: https://www.econbiz.de/10011732272
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Value-in-context in crowdfunding ecosystems : how context frames value co-creation
José Quero, María; Ventura, Rafael; Kelleher, Carol - In: Service business 11 (2017) 2, pp. 405-425
Persistent link: https://www.econbiz.de/10011732388
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Effects of key value co-creation elements in the healthcare system : focusing on technology applications
Lee, Donhee - In: Service business 13 (2019) 2, pp. 389-417
Persistent link: https://www.econbiz.de/10012124335
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Examining the influence of brand-based value congruity : do the values of the International Olympic Committee really matter?
Lorgnier, Nicolas G. A.; Chanavat, Nicolas; Su, Che-Jen; … - In: Service business 14 (2020) 1, pp. 73-99
Persistent link: https://www.econbiz.de/10012172761