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Service production in high captivity service firms
Ergene, Erim; Skaggs, Bruce; Echeveste, Inigo - In: Service business 15 (2021) 1, pp. 19-43
Persistent link: https://www.econbiz.de/10012489176
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Buyer-supplier interactions in business services : variety in relational interfaces
Baptista, Cristina Sales; Mota, João; Santos, Jose Novais - In: Service business 16 (2022) 3, pp. 621-643
Persistent link: https://www.econbiz.de/10013459474
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A service innovation framework for start-up firms by integrating service experience engineering approach and capability maturity model
Wang, K. J.; Widagdo, J.; Lin, Y. S.; Yang, H. L.; … - In: Service business 10 (2016) 4, pp. 867-916
Persistent link: https://www.econbiz.de/10011722444
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Shaping innovation in European knowledge-intensive business services
Hipp, Christiane; Gallego, Jorge; Rubalcaba-Bermejo, Luis - In: Service business 9 (2015) 1, pp. 41-55
Persistent link: https://www.econbiz.de/10011296100
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Investigating a revised service transition concept
Benedettini, Ornella; Neely, Andy D. - In: Service business 12 (2018) 4, pp. 701-730
Persistent link: https://www.econbiz.de/10011919761
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Cost-efficient co-creation of knowledge intensive business services
Kuula, Seppo; Haapasalo, Harri; Tolonen, Arto - In: Service business 12 (2018) 4, pp. 779-808
Persistent link: https://www.econbiz.de/10011919766
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The level of innovation among young innovative companies : the impacts of knowledge-intensive services use, firm characteristics and the entrepreneur attributes
Mas-Tur, Alicia; Ribeiro Soriano, Domingo - In: Service business 8 (2014) 1, pp. 51-63
Persistent link: https://www.econbiz.de/10010239434
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Internationalisation and innovation in the knowledge-intensive business services
Doloreux, David; Laperrière, Anika - In: Service business 8 (2014) 4, pp. 635-657
Persistent link: https://www.econbiz.de/10010469723
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Knowledge intensive business services and their impact on innovation in China
Shi, Xing; Wu, Yanrui; Zhao, Dingtao - In: Service business 8 (2014) 4, pp. 479-498
Persistent link: https://www.econbiz.de/10010469730
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Exploring satisfaction in business-to-business services : a path-analytic approach
Kumar, Piyush; Dass, Mayukh; Topaloglu, Omer - In: Service business 5 (2011) 1, pp. 13-27
Persistent link: https://www.econbiz.de/10009535278