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Chapter 1: Introducing Online Brand Communities -- Chapter 2: Participation and customer involvement -- Chapter 3: Online brand communities and loyalty intentions -- Chapter 4: Consumer engagement -- Chapter 5: Social identity and online brand communities -- Chapter 6: Brand and customer loyalty...
Persistent link: https://www.econbiz.de/10013167257
Offering a pragmatic understanding of customer engagement as an object of effective marketing management, this book takes an integrative approach and brings together different streams of marketing research, such as customer activism and value formation. The author explores the notion of customer...
Persistent link: https://www.econbiz.de/10012396173
Part I Sustainable Enterprise Value Creation and Stakeholder Capitalism -- 1 Stakeholder Capitalism’s Promising … Resurgence -- 2 The New Business Operating Context of the 2020s -- 3 Business Leadership Priorities for Implementing Stakeholder … Sustainability Disclosure Standard for Climate-Related Disclosures -- Appendix B. Measuring Stakeholder Capitalism Core Metrics …
Persistent link: https://www.econbiz.de/10013203494
by studying cooperation in intra- and inter-firm networks, intersectoral stakeholder management, and transcultural …
Persistent link: https://www.econbiz.de/10012399410
Unmasking promising practices for co-creation in the high-tech domain from the provider’s perspective -- Exploring business customers’ value within the co-creation process -- Designing a toolkit for the co-creation of high-tech products, using a design-oriented approach to build an artefact
Persistent link: https://www.econbiz.de/10012399061
presents the theoretical background and the state of the art in intercultural project stakeholder management. The book then …
Persistent link: https://www.econbiz.de/10012399243
Chapter 1: Introduction -- Chapter 2: Ageing societies and technological innovation -- Chapter 3: Co-creating digital public services -- Chapter 4: Mobile Age: Co-creating digital public services with and for older citizens -- Chapter 5: Co-creation in practice I: Co-creating a digital...
Persistent link: https://www.econbiz.de/10012399745
Gegenüberstellung additiver und konventioneller Fertigungsverfahren -- Stand der Forschung zur wirtschaftlich-technischen Einordnung des industriellen 3D-Drucks -- Erfolgsspezifische Eigenschaften und systematische Entwicklung eines Erfahrungsmanagements -- Empirische Modellierung theoretischer...
Persistent link: https://www.econbiz.de/10012402706
Grundlagen und Konzepte der Servicetransformation -- Entwicklung von servicebasierten Geschäftsmodellen -- Servicetransformation durch Digitalisierung -- Entwicklung von Serviceinnovationen -- Formen der Kunden-Anbieter-Integration -- Förderung der Kundentransformation -- Management der...
Persistent link: https://www.econbiz.de/10013418841
Chapter 1: Introduction -- Chapter 2: Healthcare in the 4.0 Era of Digitization -- Chapter 3: One Digital Health.-Chapter 4: Value-Based Healthcare -- Chapter 5: Value Co-creation and Stakeholders’ Engagement -- Chapter 6: The Evolution to Patient Centricity -- Chapter 7: Patient Experience --...
Persistent link: https://www.econbiz.de/10013418844