: Technology, Smart City and Digital Government Models -- 5. Digital Government Technology -- 6. Artificial Intelligence, Big Data …

Introduction -- Technology in Service Management -- Theoretical Foundations -- Study A: The Impact of Technology on … Frontline Employees’ Process Deviance -- Study B: A 360-degree View of Technology Deployment -- Study C: A Dyadic Study on …Digital technology is disrupting the prerequisites for most firms in the service industry and frequently forces them to …

This book shows how blockchain technology can transform the Internet, connecting global businesses in disruptive ways …. It offers a comprehensive and multi-faceted examination of the potential of distributed ledger technology (DLT) from a … new perspective: as an enabler of the Internet of Value (IoV). The authors discuss applications of blockchain technology …

Digital servitization barriers of medical technology firms: an exploratory study -- Drone-basedWarehouse Inventory …

. Information Governance, security and e-Governance -- 5. The role of AR/ VR and Holographic technology in corporate decision making …. Cyber Security defence including Ransomware attacks for Small and Medium-Sized Businesses in the digital economy -- 4 … trust security strategies and guideline -- 10. Predicting Algorithms shaping outcomes through manipulation. …