Purpose – To discuss the conflict between British Airways and Gate Gourmet in 2005, and analyze the type of negotiation skills that could have been used. Design/methodology/approach – This briefing is prepared by an independent writer. Reflects on the news coverage of the strike action and...

Purpose – Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the...

Purpose – The purpose of the paper is to present preparation as a key to successful negotiation. Design/methodology/approach – The paper presents the key factors in preparing for a negotiation. Findings – Fail to prepare as a negotiator and you prepare to fail. Practical implications –...

Big is not necessarily always better – and that’s certainly true in the world of business. When global players largely dominate a particular market, there might seem little chance for the smaller guy to succeed. But sometimes a narrower focus can reap rich rewards. And doesn’t everyone...

Purpose – This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments...

Purpose – This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments...