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Integrating community and e-commerce to build a trusted online second-hand platform : based on the perspective of social capital
Luo, Nuan; Wang, Yu; Zhang, Mingli; Niu, Tao; Tu, Jianbo - In: Technological forecasting & social change : an … 153 (2020), pp. 1-7
Persistent link: https://www.econbiz.de/10012234664
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B2C smart retailing : a consumer-focused value-based analysis of interactions and synergies
Vrontis, Demetris; Thrassou, Alkis; Amirkhanpour, Monaliz - In: Technological forecasting & social change : an … 124 (2017), pp. 271-282
Persistent link: https://www.econbiz.de/10011899385
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Antecedents and consequences of online customer satisfaction : a holistic process perspective
Pham, Thi Song Hanh; Ahammad, Mohammad F. - In: Technological forecasting & social change : an … 124 (2017), pp. 332-342
Persistent link: https://www.econbiz.de/10011899423
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Blending Internet-of-Things (IoT) solutions into relationship marketing strategies
Lo, Fang Yi; Campos, Nayara - In: Technological forecasting & social change : an … 137 (2018), pp. 10-18
Persistent link: https://www.econbiz.de/10011961935
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Awareness of network security and customer value : the company and customer perspective
Krawczyk-Sokołowska, Izabela; Caputa, Wiesława - In: Technological forecasting & social change : an … 190 (2023), pp. 1-15
Persistent link: https://www.econbiz.de/10014441438
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Customizing governance mechanisms to reduce opportunism in buyer-supplier relationships in the digital economy
Yin, Qiaoyi; Song, Dian; Lai, Fujun; Collins, Brian J.; … - In: Technological forecasting & social change : an … 190 (2023), pp. 1-14
Persistent link: https://www.econbiz.de/10014441455
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Who is responsible for customers' privacy? : Effects of first versus third party handling of privacy contracts on continuance intentions
Bayerl, Petra Saskia; Jacobs, Gabriele - In: Technological forecasting & social change : an … 185 (2022), pp. 1-14
Persistent link: https://www.econbiz.de/10014233816
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Can a CEO's YouTube apology following a service failure win customers' hearts?
Manika, Danae; Papagiannidis, Savvas; Bourlakis, Michael - In: Technological forecasting & social change : an … 95 (2015), pp. 87-95
Persistent link: https://www.econbiz.de/10011474546
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Enhancing university brand image and reputation through customer value co-creation behaviour
Foroudi, Pantea; Yu, Qionglei; Gupta, Suraksha; … - In: Technological forecasting & social change : an … 138 (2019), pp. 218-227
Persistent link: https://www.econbiz.de/10012132181
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Understanding the effect of social media marketing activities : the mediation of social identification, perceived value, and satisfaction
Chen, Shih-Chih; Lin, Chieh-Peng - In: Technological forecasting & social change : an … 140 (2019), pp. 22-32
Persistent link: https://www.econbiz.de/10012132566