Narrow search
Showing 1 - 10 of 412
Cover Image
Classification of potential electric vehicle purchasers : a machine learning approach
Bas, Javier; Cirillo, Cinzia; Cherchi, Elisabetta - In: Technological forecasting & social change : an … 168 (2021), pp. 1-13
Persistent link: https://www.econbiz.de/10012802145
Cover Image
A social CRM analytic framework for improving customer retention, acquisition, and conversion
Lamrhari, Soumaya; El Ghazi, Hamid; Oubrich, Mourad; El … - In: Technological forecasting & social change : an … 174 (2022), pp. 1-19
Persistent link: https://www.econbiz.de/10013209542
Cover Image
The AI-extended consumer : technology, consumer, country differences in the formation of demand for AI-empowered consumer products
Frank, Björn; Torrico, Boris Herbas; Schvaneveldt, Shane J. - In: Technological forecasting & social change : an … 172 (2021), pp. 1-15
Persistent link: https://www.econbiz.de/10013174352
Cover Image
Editorial introduction to the special issue: Social customer journey : behavioural and social implications of a digitally disruptive environment
Akram, Muhammad Shakaib; Dwivedi, Yogesh Kumar; … - In: Technological forecasting & social change : an … 185 (2022), pp. 1-4
Persistent link: https://www.econbiz.de/10014239865
Cover Image
Alexa, what's on my shopping list? : transforming customer experience with digital voice assistants
Eugene Cheng-xi Aw; Tan, Garry Wei-Han; Cham Tat Huei; … - In: Technological forecasting & social change : an … 180 (2022), pp. 1-13
Persistent link: https://www.econbiz.de/10013429231
Cover Image
The effect of medical artificial intelligence innovation locus on consumer adoption of new products
Huang, Xiaozhi; Wu, Xitong; Cao, Xin; Wu, Jifei - In: Technological forecasting & social change : an … 197 (2023), pp. 1-19
Persistent link: https://www.econbiz.de/10014468852
Cover Image
How should the results of artificial intelligence be explained to users? : Research on consumer preferences in user-centered explainable artificial intelligence
Kim, Doha; Song, Yeosol; Kim, Songyie; Lee, Sewang; Wu, … - In: Technological forecasting & social change : an … 188 (2023), pp. 1-8
Persistent link: https://www.econbiz.de/10014259146
Cover Image
Being seen ... by human or machine? : acknowledgment effects on customer responses differ between human and robotic service workers
Frank, Darius-Aurel; Otterbring, Tobias - In: Technological forecasting & social change : an … 189 (2023), pp. 1-15
Persistent link: https://www.econbiz.de/10014266108
Cover Image
Can autonomy level and anthropomorphic characteristics affect public acceptance and trust towards shared autonomous vehicles?
Wu, Min; Wang, Nanxi; Yuen, Kum Fai - In: Technological forecasting & social change : an … 189 (2023), pp. 1-18
Persistent link: https://www.econbiz.de/10014266217
Cover Image
Sustainability of the sharing economy in question : when second-hand peer-to-peer platforms stimulate indulgent consumption
Parguel, Béatrice; Lunardo, Renaud; Benoit-Moreau, Florence - In: Technological forecasting & social change : an … 125 (2017), pp. 48-57
Persistent link: https://www.econbiz.de/10011899469