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Toward a data governance model for the Kenya health professional regulatory authorities
Were, Victior; Moturi, Christopher - In: The TQM journal : the international review of … 29 (2017) 4, pp. 579-589
Persistent link: https://www.econbiz.de/10011762879
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Quality and legal aspects in public care procurement
Bröchner, Jan; Camén, Carolina; Eriksson, Henrik; … - In: The TQM journal : the international review of … 28 (2016) 4, pp. 648-663
Persistent link: https://www.econbiz.de/10011584588
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Financial indicators in healthcare quality management systems
Sedevich-Fons, Leonardo - In: The TQM journal : the international review of … 26 (2014) 4, pp. 312-328
Persistent link: https://www.econbiz.de/10010384635
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A five-senses perspective to quality in hospitals
Ugolini, Marta Maria; Rossato, Chiara; Baccarani, Claudio - In: The TQM journal : the international review of … 26 (2014) 3, pp. 284-299
Persistent link: https://www.econbiz.de/10010341264
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Using an adapted approach to the Kano model to identify patient needs from various patient roles
Gustavsson, Susanne; Gremyr, Ida; Sarenmalm, Elisabeth Kenne - In: The TQM journal : the international review of … 28 (2016) 1, pp. 151-162
Persistent link: https://www.econbiz.de/10011534398
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The drug logistics process : an innovative experience
Pinna, Roberta; Paolo, Pier; Marras, Fabiana - In: The TQM journal : the international review of … 27 (2015) 2, pp. 214-230
Persistent link: https://www.econbiz.de/10011298027
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Improving health care quality : the implementation of whistleblowing
Ciasullo, Maria Vincenza; Cosimato, Silvia; Palumbo, Rocco - In: The TQM journal : the international review of … 29 (2017) 1, pp. 167-183
Persistent link: https://www.econbiz.de/10011648892
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Preparedness for hospital practice in assuring quality of care
Noor Hazilah Abd Manaf; Ghazali, Roslan Johari Dato Mohd; … - In: The TQM journal : the international review of … 28 (2016) 6, pp. 834-846
Persistent link: https://www.econbiz.de/10011616627
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Operationalising performance measurement dimensions for the Australasian nonprofit healthcare sector
Soysa, Ishani Buddika; Jayamaha, Nihal Palitha; Grigg, … - In: The TQM journal : the international review of … 28 (2016) 6, pp. 954-973
Persistent link: https://www.econbiz.de/10011616726
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Using HCAHPS data to improve hospital care quality
Carter, John C.; Silverman, Fred N. - In: The TQM journal : the international review of … 28 (2016) 6, pp. 974-990
Persistent link: https://www.econbiz.de/10011616733